Diagnostic Test
WARNING: This page is about a different car, the 2024 RAM ProMaster EV. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK FOR AN ACTIVE DTC
- With the scan tool, read DTCs and record on the repair order.
- Record the Environmental Data.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read BCM DTCs.
Did the DTC return?
Yes
- Go To The Next Step.
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- CHECK FOR ANY SERVICE BULLETINS OR ECU SOFTWARE UPDATES
- Check for any applicable Service Bulletins or Flash updates related to the DTC.
Are there any applicable Service Bulletins or Flash updates?
Yes
- Perform the applicable repair.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To Next Step.
- Check for any applicable Service Bulletins or Flash updates related to the DTC.
- CHECK FOR FAULTS IN THE ELECTRONIC SHIFT MODULE (ESM)
- With use of the scan tool, read and record DTCs for the Electronic Shift Module (ESM).
Are any faults present in the Electronic Shift Module?
Yes
- Refer to the appropriate information and diagnose those DTCs first before continuing on with this diagnostic procedure.
No
- Go To Next Step.
- With use of the scan tool, read and record DTCs for the Electronic Shift Module (ESM).
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all ESM harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all ESM harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Event and Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read ESM DTCs.
Did the DTC return?
Yes
- Replace the Electronic Shift Module (ESM) in accordance with the Service Information. Refer to MODULE, ELECTRONIC SHIFT (ESM), REMOVAL AND INSTALLATION .
- Perform the ESM VERIFICATION TEST. Refer to the appropriate Service Information .
- If the fault code return, go to the next step.
No
- Perform the ESM VERIFICATION TEST. Refer to the appropriate Service Information .
- Test complete.
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all BCM harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all BCM harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read BCM DTCs.
Did the DTC return?
Yes
- Replace the Body Control Module (BCM) in accordance with the Service Information. Refer to MODULE, BODY CONTROL (BCM), REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Test complete.