Diagnostic Test
- CHECK FOR ACTIVE DTC
- Turn the ignition on.
- With the scan tool, read the active DTCs.
Does the scan tool display: B14DB-13-USB_TBMPORT - CIRCUIT OPEN?
Yes
- Go To 2
No
- Test complete, the condition or conditions that originally set this DTC are not present at this time. Using the appropriate wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals and correct pin tension.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE USB/MEDIA PORT CABLE
- Disconnect the USB/Media port cable at the Radio.
- Disconnect the USB/Media port cable at the USB/Media port.
- From the 9977-6-11 Radio Antenna Diagnostic Kit (special tool #9977-6-11, Kit, USB Mini-B - 4 and 5 Wire) connect the appropriate length adapter cable between the Radio and USB Port.
- With the scan tool, erase the Radio DTCs.
- Cycle the ignition switch from on to off, wait five seconds and then back to on.
- With the scan tool, read the Radio DTCs.
Did the DTC return?
Yes
- Go To 3
No
- Replace the USB hub / Media Port Cable for damage.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE RADIO
- Replace the USB hub / Media Port in accordance with Service Information.
- With the scan tool, erase the Radio DTCs.
- Cycle the ignition switch from on to off, wait five seconds and then back to on.
- With the scan tool, read the Radio DTCs.
Did the DTC return?
Yes
- Replace the Radio in accordance with the Service information. Refer to RADIO, REMOVAL .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Test complete.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .