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Home >> Dodge and Ram >> 2015 >> Durango SXT, RWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 217 ((Active Cruise Control (Acc) Module - Electrical Diagnostics)) >> DTC Troubleshooting >> C14A3-00-XBW Rule Violation >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2016 Dodge Durango. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK FOR DTCS IN OTHER MODULES 
    1. With the scan tool, read DTCs.

      Are other modules reporting any DTCs?

      Yes 

      • If DTCs are set in the PCM, TCM, or ABS, refer to those diagnostic categories first and perform the appropriate diagnostic procedure(s).

      No 

      • Go To  2.
  2. CHECK FOR AN ACTIVE DTC 
    NOTE:

    To help in the service of the Adaptive Cruise Control (ACC) system, it is recommended to communicate with the customer to obtain the environmental conditions they were driving in when the cruise control concern took place. Heavy rain, snow, ice, and fog can cause the ACC system to become inoperative. This is considered as a normal operational reaction of the ACC system and no repair is necessary.

    1. With the scan tool, attempt to erase Adaptive Cruise Control (ACC) DTCs.

      Can you erase this DTC?

      Yes 

      No 

      NOTE:

      This DTC cannot be caused without faults elsewhere, other than deceleration/acceleration induced externally (e.g. driving in sand or accident).