Diagnostic Test

CHECK FOR AN ACTIVE DTC
1. Turn the ignition on and open one of the front doors.
  NOTE:
  A front door must remain open whenever checking or erasing Radio DTCs.
2. With the scan tool, perform an ECU reset to the Radio, and then erase DTCs.
3. Turn the ignition off for a minimum of 10.0 seconds.
4. Turn the ignition on.
5. Turn the Radio on and set the volume to 25.
6. With the scan tool, read Radio DTCs.
  Did the DTC return?
  
  Yes
  - Go To 2
  No
  - Perform the TESTING FOR AN INTERMITTENT CONDITION diagnostic procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
CHECK THE ANTENNA CONNECTIONS
1. Turn the ignition off.
2. Disconnect the Radio Antenna connector.
3. Inspect the Radio Antenna connection.
  Was the Antenna connection clean and secure?
  
  Yes
  - Go To 3
  No
  - Repair the Antenna connection as needed.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

CHECK THE ANTENNA AND CABLE

Connect the Radio Diagnostic Tool to the Antenna connection on the back of the Radio.

(special tool #9977-6-FM, Antenna)

Courtesy of CHRYSLER GROUP, LLC

Make sure one of the front doors is still open.
Turn the ignition on.
With the scan tool, perform an ECU reset to the Radio, and then erase DTCs.
Turn the ignition off for a minimum of 10.0 seconds.
Turn the ignition on.
Turn the Radio on.
With the scan tool, read Radio DTCs.
Is the DTC active?

Yes
- Replace the Radio in accordance with the Service information. Refer to MODULE, RADIO RECEIVER, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 4

TEST THE ANTENNA CABLE

Turn the ignition off.
Disconnect the Antenna cable at the base.

Connect the appropriate Radio Diagnostic Tool to the Antenna cable at the back of the Radio.

(special tool #9977-6-1, Adapter)

Courtesy of CHRYSLER GROUP, LLC

(special tool #9977-6-3, Adapter)

Courtesy of CHRYSLER GROUP, LLC

Connect the appropriate Radio Diagnostic Tool to the Antenna cable at the Antenna base.

(special tool #9977-6-4, Jumper)

Courtesy of CHRYSLER GROUP, LLC

(special tool #9977-6-2, Jumper)

Courtesy of CHRYSLER GROUP, LLC

Measure the Resistance across the tool terminals.

Is the resistance above 52.5 Ohms?

Yes

Use the Radio Diagnostic Tool (special tool #9977-6, Kit, Radio Antenna Diagnostic) to locate the open circuit, repair or replace the Antenna cable as necessary.

Courtesy of CHRYSLER GROUP, LLC

Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

Replace the Antenna base in accordance with the Service Information.
Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .