Diagnostic Test

WARNING: This page is about a different car, the 2015 RAM 3500 HD and 2015 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.

CHECK FOR AN ACTIVE DTC

NOTE:

Make sure the battery is fully charged before proceeding.

Turn the ignition on.
With the scan tool, create a Vehicle Scan Report and attach it to the repair order.
With the scan tool, read RF Hub DTCs.
Is the DTC active?

Yes
- Perform the LOST COMMUNICATION WITH CLUSTER/CCN diagnostic procedure in the BCM. Refer to the BODY CONTROL MODULE (BCM) - DIAGNOSTIC CODE INDEX - 2500 HD & 3500 HD article.
No
- Perform the STORED LOST COMMUNICATION DTCs diagnostic procedure. Refer to DIAGNOSIS AND TESTING .