WARNING: This page is about a different car, the 2011 RAM Pickup and 2011 RAM Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.
Fig 1: Identifying Tailgate Latch Striker
Courtesy of CHRYSLER LLC
Open the tailgate and using a grease pencil or equivalent, mark the location of the tailgate striker (1) being serviced.