Diagnostic Test

WARNING: This page is about a different car, the 2014 RAM 3500 HD and 2014 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.

CHECK FOR AN ACTIVE DTC
1. Turn the ignition on.
2. With the scan tool, record and erase DTCs.
3. Try to operate the Passenger Window up and down several times.
4. Wait 30 seconds.
5. With the scan tool, read PDM DTCs.
  Is the DTC active?
  
  Yes
  - Go To 2
  No
  - The condition or conditions that originally set this DTC are not present at this time. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals, and correct pin tension and repair as necessary. If no problems are found, test complete.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
CHECK THE WINDOW MOTOR FOR A SHORT
1. With the scan tool, erase the DTCs.
2. Turn the ignition off.
3. Disconnect the Passenger Window Motor connector.
4. Turn the ignition on.
5. Operate the passenger window switch up and down several times.
6. Wait 30 seconds.
7. With the scan tool, read PDM DTCs.
  Is the DTC active?
  
  Yes
  - Go To 3
  No
  - Replace the Window Motor in accordance with the Service Information. Refer to MOTOR, WINDOW REGULATOR, REMOVAL and MOTOR, WINDOW REGULATOR, REAR SLIDING WINDOW, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
CHECK THE (Q22) PASSENGER WINDOW DRIVER DOWN CIRCUIT FOR A SHORT TO GROUND
1. Turn the ignition off.
2. Disconnect the Passenger Door Module C4 harness connector.
3. Check for continuity between Ground and the (Q22) Passenger Window Driver Down circuit.
  Is there continuity between Ground and the (Q22) Passenger Window Driver Down circuit?
  
  Yes
  - Repair the short to ground in the (Q22) Passenger Window Driver Down circuit.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Go To 4
CHECK THE (Q12) PASSENGER WINDOW DRIVER UP CIRCUIT FOR A SHORT TO GROUND
1. Check for continuity between Ground and the (Q12) Passenger Window Driver Up circuit.
  Is there continuity between Ground and the (Q12) Passenger Window Driver Up circuit?
  
  Yes
  - Repair the short to ground in the (Q12) Passenger Window Driver Up circuit.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Go To 5
CHECK THE (Q22) PASSENGER WINDOW DRIVER DOWN CIRCUIT FOR A SHORT TO (Q12) PASSENGER WINDOW DRIVER UP CIRCUIT
1. Check for continuity between the (Q22) Passenger Window Driver Down circuit and the (Q12) Passenger Window Driver Up circuit.
  Is there continuity between the (Q22) Passenger Window Driver Down circuit and the (Q12) Passenger Window Driver Up circuit?
  
  Yes
  - Repair the short between the (Q22) Passenger Window Driver Down circuit and the (Q12) Passenger Window Driver Up circuit.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Replace the Passenger Door Module in accordance with the Service Information. Refer to MODULE, DOOR, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .