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Home >> Chrysler >> 2011 >> 300 C, RWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 697 (DRIVEABILITY - Diesel - Non-DTC Based Diagnostics - 6.7L Diesel - 2500 Hd & 3500 Hd) >> Diagnosis And Testing >> No Start Hard Start >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2014 RAM 3500 HD and 2014 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.
  1. DTC/PRODUCT IMPROVEMENT 
    1. Check for any TSBs related to customer's complaint or DTCs present.
    2. Follow appropriate guidelines in DTC troubleshooting tree or instructions in TSB.

      Is vehicle repaired?

      Yes 

      No 

      • Go To  2
  2. NO CRANK CONDITION 

    Does the engine crank?

    Yes 

    • Go To  3

    No 

  3. CHECK PCM POWER AND GROUND CIRCUITS 
    NOTE:

    If there are any CAN Bus DTCs in any modules, STOP this Diagnostic and perform the Diagnostics for those DTCs before continuing with this one.

    1. Using the scan tool, attempt to communicate with the Powertrain Control Module (PCM).

      Was the scan tool able to communicate with the PCM?

      Yes 

      • Go To  4

      No 

  4. STARTING ACCESSORIES 
    1. Inspect the Ignition switch (check for proper output voltage and/or open circuit).
    2. Inspect the Starter operation.
    3. Inspect the Grid Heater operation.
    4. Inspect the Fuel Heater operation.

      Were any problems found?

      Yes 

      No 

      • Go To  5
  5. ENGINE TIMING/MECHANICAL 
    1. Inspect the (Crankshaft) speed indicator ring for damaged/missing teeth.
    2. Inspect for dirty or damaged pins at Crankshaft position sensor (CKP) or Camshaft position sensor (CMP).
    3. Verify proper overhead valve adjustments.
    4. Perform a compression test.

      Were any problems found?

      Yes 

      No 

      • Go To  6
  6. CHECK THE FUEL PRESSURE ACTUAL -VS- SETPOINT 
    1. Using a scan tool, compare the fuel pressure actual reading to the set point while cranking the engine.

      Does the actual fuel pressure fluctuate more then +/- 500 psi of set point?

      Yes 

      • Go To  7

      No 

  7. CHECK THE EGR AIRFLOW CONTROL VALVE OPERATION 
    1. Turn the ignition off.
    2. Remove the inlet hose to the EGR Airflow Control Valve.
    3. Use a mirror to inspect the valve while an assistant cycles the ignition on and off several times.

      Does the EGR Airflow Control Valve cycle open and close without sticking when the ignition is cycled on and off?

      Yes 

      • Go To  8

      No 

      • Check the electrical circuits for the EGR Airflow Control Valve. If the wiring is good, replace the EGR Airflow Control Valve.
      • Perform the PCM VERIFICATION TEST - 6.7L. Refer to POWERTRAIN VERIFICATION TEST - 6.7L .
  8. CHECK THE EGR AIRFLOW CONTROL VALVE OPERATION 
    1. Turn the ignition off.
    2. Remove the Intake Air Horn to inspect the Grid Heater.

      Is the Grid Heater fouled with soot?

      Yes 

      • Clean the Grid Heater as necessary using EGR Cleaner. Determine the cause of the excess soot buildup.
      • Perform the PCM VERIFICATION TEST - 6.7L. Refer to POWERTRAIN VERIFICATION TEST - 6.7L .

      No 

      • Go To  9
  9. CHECK FOR A PLUGGED EXHAUST SYSTEM 
    1. Separate the exhaust system and attempt to start the engine.

      Does the engine start?

      Yes 

      • Perform the AFTERTREATMENT INSPECTION GUIDELINE procedure. Refer to AFTERTREATMENT INSPECTION GUIDELINE  .
        NOTE:

        It is imperative to determine root cause of excessive soot build up.

      • After repair perform the DIESEL FUEL VALIDATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Go To  10
  10. CHECKING FUEL QUALITY/CONTAMINATION 
    1. Check the quality of the fuel using the DIESEL FUEL CONTAMINATION AND CLEANING PROCEDURE. Refer to DIESEL FUEL SYSTEM CLEANING PROCEDURE .

      Was any contamination detected?

      Yes 

      • Perform the appropriate repair according to the testing and cleaning procedure.
      • Perform the POWERTRAIN VERIFICATION TEST - 6.7L. Refer to POWERTRAIN VERIFICATION TEST - 6.7L .

      No 

      • Go To  11
  11. CHECK THE INTAKE SYSTEM 
    1. Check for inlet restriction, inspect the Air Filter for excessive dirt/debris. Verify air intake lines are not kinked or restricted.
    2. Inspect Turbocharger for wheel clearance.
    3. Check for air system leaks. Perform INTAKE AIR SYSTEM PRESSURE TEST procedure. Refer to INTAKE AIR SYSTEM PRESSURE TEST  .

      Were any issues found?

      Yes 

      No 

      • Check for an engine mechanical problem such as low compression due to damaged pistons, cylinder walls, or valve train.
      • Perform the PCM VERIFICATION TEST - 6.7L. Refer to POWERTRAIN VERIFICATION TEST - 6.7L .