Diagnostic Test

WARNING: This page is about a different car, the 2014 RAM 1500. However, it is still accessible from the selected car via links, so may be relevant.

DTC IS ACTIVE
1. Turn the ignition on.
2. With the scan tool, erase DTCs in the PCM.
3. Test drive the vehicle in Start/Stop mode. Make several complete stops, and Auto-Restart attempts.
4. Turn the ignition on.
5. With the scan tool, select View DTCs.
  Is the status Active for this DTC?
  
  Yes
  - Go To 2
  No
  - Perform the INTERMITTENT DTC diagnostic procedure. Refer to INTERMITTENT CONDITION .
CHECK THE CONDITION OF THE BATTERY AND STARTER CONNECTIONS
1. Turn the ignition off.
2. Inspect the Battery Cables, Posts and Starter Motor connections for signs of corrosion or a poor connection.
  Were any problems found?
  
  Yes
  - Perform the appropriate repair.
  - Perform the POWERTRAIN VERIFICATION TEST. Refer to POWERTRAIN VERIFICATION TEST .
  No
  - Go To 3
CHECK THE BATTERY
1. Using the Battery Charger/Tester, check the condition of the Battery.
  Did the Battery test good?
  
  Yes
  - Go To 4
  No
  - Replace the Battery in accordance with the service information.
  - Perform the POWERTRAIN VERIFICATION TEST. Refer to POWERTRAIN VERIFICATION TEST .
CHECK THE FUEL DELIVERY SYSTEM
1. Perform the CHECKING THE FUEL DELIVERY SYSTEM diagnostic procedure. Refer to DIAGNOSIS AND TESTING .
  Were any problems found?
  
  Yes
  - Perform the appropriate repair.
  - Perform the POWERTRAIN VERIFICATION TEST. Refer to POWERTRAIN VERIFICATION TEST .
  No
  - Go To 5
CHECK THE ENGINE MECHANICAL CONDITION
1. Perform the CHECKING THE ENGINE MECHANICAL CONDITION diagnostic procedure. Refer to DIAGNOSIS AND TESTING .
  Were any problems found?
  
  Yes
  - Perform the appropriate repair.
  - Perform the POWERTRAIN VERIFICATION TEST. Refer to POWERTRAIN VERIFICATION TEST .
  No
  - Replace the Starter Motor in accordance with the service information.
  - Perform the POWERTRAIN VERIFICATION TEST. Refer to POWERTRAIN VERIFICATION TEST .