Diagnostic Test

WARNING: This page is about a different car, the 2013 Dodge Avenger and 2013 Chrysler 200. However, it is still accessible from the selected car via links, so may be relevant.

DTC IS ACTIVE
1. Ignition on, engine not running.
  NOTE:
  This DTC can set by holding the ignition switch in the start position after the engine starts.
2. With the scan tool, select View DTCs.
  Is the status Active for this DTC?
  
  Yes
  - Go To 2
  No
  - Perform the INTERMITTENT CONDITION diagnostic procedure. Refer to STANDARD PROCEDURE .
(F963) START ENABLE CIRCUIT SHORTED TO VOLTAGE
1. Turn the ignition off.
2. Disconnect the Powertrain Control Module (PCM) harness connector.
3. Turn the ignition on.
4. Measure the voltage of the (F963) Start Enable circuit in the Powertrain Control Module (PCM) harness connector.
  Is there any voltage present?
  
  Yes
  - Repair the (F963) Start Enable circuit for a short to voltage.
  - Perform the POWERTRAIN VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Go To 3
POWERTRAIN CONTROL MODULE (PCM)
1. Using the wiring diagram/schematic as a guide, inspect the wiring and connectors between the ignition switch and the Powertrain Control Module (PCM).
2. Look for any chafed, pierced, pinched, or partially broken wires.
3. Look for broken, bent, pushed out or corroded terminals.
4. Monitor the scan tool data relative to this circuit and wiggle test the wiring and connectors.
5. Look for the data to change or for the DTC to reset during the wiggle test.
6. Perform any Technical Service Bulletins that may apply.
  Were any problems found?
  
  Yes
  - Repair as necessary.
  - Perform the POWERTRAIN VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Replace and program the Powertrain Control Module (PCM) in accordance with the Service Information. Refer to MODULE, POWERTRAIN CONTROL, REMOVAL .
  - Perform the POWERTRAIN VERIFICATION TEST. Refer to STANDARD PROCEDURE .