Diagnostic Test

WARNING: This page is about a different car, the 2013 Dodge Avenger and 2013 Chrysler 200. However, it is still accessible from the selected car via links, so may be relevant.

TEST FOR INTERMITTENT CONDITION
1. Turn the ignition on.
2. With the scan tool, record and erase the DTCs.
3. Operate left rear windows up and down several times (if possible).
4. With the scan tool, read the DTCs.
  Does the scan tool display B251C-RIGHT REAR WINDOW - INCORRECT DIRECTION?
  
  Yes
  - Go To 2
  No
  - The condition that caused this symptom is currently not present. With the scan tool, check the Environmental Data to help identify the conditions in which the DTC was set. Check for an intermittent condition by inspecting the related wiring harness for chafed, pierced, pinched, and partially broken wires. Also, inspect the related connectors for broken, bent, pushed out, spread, corroded, or contaminated terminals. Repair as necessary.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
(Q308) RIGHT REAR WINDOW HALL SENSOR A SIGNAL CIRCUIT OPEN

Fig 1: Checking Right Rear Window Hall Sensor A Signal Circuit For Open
Courtesy of CHRYSLER GROUP, LLC
1. Turn the ignition off.
2. Disconnect the Right Rear Window Motor connector.
3. Disconnect the Power Top Control Module C1 connector.
4. Measure the resistance of the (Q308) Right Rear Window Hall Sensor A Signal circuit between the PTCM C1 connector (cavity 12) and the Motor connector (cavity 5).
  Is the resistance below 2.0 Ohms?
  
  No
  - Repair the (Q308) Right Rear Window Hall Sensor A Signal circuit for an open.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  Yes
  - Go To 3
(Q310) RIGHT REAR WINDOW HALL SENSOR B SIGNAL CIRCUIT OPEN

Fig 2: Checking Right Rear Window Hall Sensor B Signal Circuit For Open
Courtesy of CHRYSLER GROUP, LLC
1. Measure the resistance of the (Q310) Right Rear Window Hall Sensor B Signal circuit between the PTCM C1 connector (cavity 11) and the Motor connector (cavity 2).
  Is the resistance below 2.0 Ohms?
  
  No
  - Repair the (Q310) Right Rear Window Hall Sensor B Signal circuit for an open.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  Yes
  - Go To 4
(Q310) RIGHT REAR WINDOW HALL SENSOR B SIGNAL CIRCUIT CROSSED WITH THE (Q308) RIGHT REAR WINDOW HALL SENSOR A SIGNAL CIRCUIT

Fig 3: Checking Right Rear Window Hall Sensor Signal Circuits
Courtesy of CHRYSLER GROUP, LLC
1. Measure the resistance between the (Q310) Right Rear Window Hall Sensor B Signal circuit in the PTCM C1 connector and the (Q308) Right Rear Window Hall Sensor A Signal circuit in the Motor connector.
  Is the resistance below 10k Ohms?
  
  Yes
  - Correct the crossed wiring between the (Q310) Right Rear Window Hall Sensor B Signal circuit and the (Q308) Right Rear Window Hall Sensor A Signal circuit.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Go To 5
(Q112) RIGHT REAR WINDOW DRIVER (UP) CIRCUIT CROSSED WITH THE (Q212) RIGHT REAR WINDOW DRIVER (DOWN) CIRCUIT

Fig 4: Checking Right Rear Window Driver Circuits
Courtesy of CHRYSLER GROUP, LLC
1. Disconnect the Power Top Control Module C2 connector.
2. Measure the resistance between the (Q112) Right Rear Window Driver (Up) circuit in the PTCM C2 (cavity 4) connector and the and the (Q212) Right Rear Window Driver (Down) circuit in the Motor connector (cavity 3).
  Is the resistance below 10k Ohms?
  
  Yes
  - Correct the crossed wiring between the (Q112) Right Rear Window Driver (Up) circuit and the (Q212) Right Rear Window Driver (Down) circuit.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Replace the window motor in accordance with the Service Information.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .