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Home >> Chrysler >> 2011 >> 300 C, RWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 497 (Power Top Control Module ( PTCM) - Electrical Diagnostics) >> DTC Troubleshooting >> B21C2-PTCM Left Window/Header Motor Ground Circuit >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2013 Dodge Avenger and 2013 Chrysler 200. However, it is still accessible from the selected car via links, so may be relevant.
  1. TEST FOR INTERMITTENT CONDITION 
    1. Turn the ignition on.
    2. With the scan tool, record and erase all PTCM DTCs.
    3. Try to operate the Power Top from the Switch.
    4. Wait 30 seconds.
    5. With the scan tool, read all PTCM DTCs.

      Does the scan tool display this DTC as active?

      Yes 

      • Go To  2

      No 

      • The condition that caused this symptom is currently not present. With the scan tool, check the Environmental Data to help identify the conditions in which the DTC was set. Check for an intermittent condition by inspecting the related wiring harness for chafed, pierced, pinched, and partially broken wires. Also, inspect the related connectors for broken, bent, pushed out, spread, corroded, or contaminated terminals. Repair as necessary.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  2. (Z916) GROUND CIRCUIT OPEN 
    Fig 1: Checking Ground Circuit For Open
    GC0123698Courtesy of CHRYSLER GROUP, LLC
    1. Turn the ignition off.
    2. Disconnect the PTCM C2 connector.
    3. Using a 12-volt test light connected to 12-volts, check the (Z916) Ground circuit.

      Does the test light illuminate brightly?

      No 

      • Repair the (Z916) Ground circuit for an open.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      Yes 

      • Replace the Power Top Control Module (PTCM) in accordance with the service information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .