Diagnostic Test
WARNING: This page is about a different car, the 2013 RAM 3500 HD and 2013 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.
- DTC IS ACTIVE
- Turn the ignition on.
- With the scan tool, erase DTCs in the PCM.
- Test drive the vehicle in Start/Stop mode. Make several complete stops, and Auto-Restart attempts.
- Turn the ignition on.
- With the scan tool, select View DTCs.
Is the status Active for this DTC?
Yes
- Go To 2
No
- Perform the INTERMITTENT DTC diagnostic procedure. Refer to STANDARD PROCEDURE .
- CHECK THE CONDITION OF THE BATTERY AND STARTER CONNECTIONS
- Turn the ignition off.
- Inspect the Battery Cables, Posts and Starter Motor connections for signs of corrosion or a poor connection.
Were any problems found?
Yes
- Perform the appropriate repair. Refer to appropriate service information.
- Perform the POWERTRAIN VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- Go To 3
- CHECK THE BATTERY
- Using the Battery Charger/Tester, check the condition of the Battery.
Did the Battery test good?
Yes
- Go To 4
No
- Replace the Battery in accordance with the service information.
- Perform the POWERTRAIN VERIFICATION TEST. Refer to STANDARD PROCEDURE .
- Using the Battery Charger/Tester, check the condition of the Battery.
- CHECK THE FUEL DELIVERY SYSTEM
- Perform the CHECKING THE FUEL DELIVERY SYSTEM diagnostic procedure. Refer to DIAGNOSIS AND TESTING
.
Were any problems found?
Yes
- Perform the appropriate repair. Refer to appropriate service information.
- Perform the POWERTRAIN VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- Go To 5
- Perform the CHECKING THE FUEL DELIVERY SYSTEM diagnostic procedure. Refer to DIAGNOSIS AND TESTING
.
- CHECK THE ENGINE MECHANICAL SYSTEM
- Perform the CHECKING THE ENGINE MECHANICAL SYSTEM diagnostic procedure. Refer to DIAGNOSIS AND TESTING
.
Were any problems found?
Yes
- Perform the appropriate repair. Refer to appropriate service information.
- Perform the POWERTRAIN VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- Replace the Starter Motor in accordance with the service information.
- Perform the POWERTRAIN VERIFICATION TEST. Refer to STANDARD PROCEDURE .
- Perform the CHECKING THE ENGINE MECHANICAL SYSTEM diagnostic procedure. Refer to DIAGNOSIS AND TESTING
.