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Diagnosis And Testing - Automatic Transmission - General Conditions

WARNING: This page is about a different car, the 2013 RAM 1500. However, it is still accessible from the selected car via links, so may be relevant.
CAUTION:

Before attempting any repair on an automatic transmission, check for Diagnostic Trouble Codes with the appropriate scan tool.

CAUTION:

A unique transmission fluid has been developed for the 8HP transmission. This fluid is NOT compatible with ATF+4 or any other current Chrysler transmission fluid. For specifics about this unique fluid see FLUIDS, LUBRICANTS AND GENUINE PARTS in the Owner's Manual.

Transmission malfunctions may be caused by these general conditions:

Diagnosis of these problems should always begin by checking the easily accessible variables: fluid level, fluid condition, and transmission fault codes using the appropriate scan tool. Then perform a road test to determine if the problem has been corrected or if more diagnosis is necessary.