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Home >> Chrysler >> 2011 >> 300 C, RWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 1650 ((External Audio/Video Module - Electrical Diagnostics - 2500 Hd)) >> DTC Troubleshooting >> B1423-00-VES DVD Read Error/Inoperable Disc >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2017 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.

CHECK FOR AN ACTIVE DTC 

  1. With the scan tool, read DTCs and record on the repair order, then erase DTCs.
  2. Insert a good, clean, unscratched disc into the EDM.
  3. Turn the radio and EDM on.
  4. With the scan tool, read DTCs.

    Did the DTC return?

    Yes 

    • Eject the disc and replace the External Disc Module (EDM) in accordance with the Service Information.
    • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

    No