Diagnostic Test
WARNING: This page is about a different car, the 2017 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK FOR AN ACTIVE DTC
- With the scan tool, read DTCs and record on the repair order.
- Record the Environmental Data.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read HVAC Module DTCs.
Did the DTC return?
Yes
- Go To 3
No
- Go To 2
- PERFORM HVAC ACTUATOR CALIBRATION TEST AND RECHECK DTCS
- With the scan tool, perform the HVAC Actuator Calibration Test and recheck DTCs.
Did the DTC return?
Yes
- Go To 3
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- With the scan tool, perform the HVAC Actuator Calibration Test and recheck DTCs.
- CHECK FOR RELATED DTCS
- With the scan tool, read DTCs.
Are any Door Control (Driver) Circuit Open, Short to Ground, Short to Voltage, or Performance DTCs set?
Yes
- Refer to DIAGNOSIS AND TESTING and perform the appropriate diagnostic procedure.
No
- Go To 4
- With the scan tool, read DTCs.
- INSPECT THE DOOR, DUCTS, AND LINKAGE FOR CONDITIONS THAT COULD CAUSE DOOR TO OVER-TRAVEL
- Inspect the door and linkage for conditions that could cause the door to travel beyond the normal stopping positions.
- Inspect the door and door stops for damage.
- If necessary to gain access to the applicable door and ducts. Refer to HOUSING, HVAC, REMOVAL
.
Were any problems found?
Yes
- Repair the over-travel condition as necessary.
- Perform the HVAC VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- Go To 5
- REPLACE THE RECIRCULATION DOOR ACTUATOR AND RETEST FOR DTCS
- Replace the Recirculation Door Actuator in accordance with the Service Information. .
- Connect The Recirculation Door Actuator, ECU, and any other disconnected harness connectors.
- Turn the ignition on.
- With the scan tool, erase DTCs.
- Using the Environmental Data and When Monitored conditions, operate the vehicle within the conditions that set the DTC.
- With the scan tool, read DTCs.
Did the DTC return?
Yes
- Go To 6
No
- The new Recirculation Door Actuator repaired the problem.
- Perform the HVAC VERIFICATION TEST. Refer to STANDARD PROCEDURE .
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all HVAC Module harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all HVAC Module harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read HVAC Module DTCs.
Did the DTC return?
Yes
- Replace the HVAC Module in accordance with the Service information. Refer to MODULE, HVAC, REMOVAL .
- Perform the HVAC VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- The wiring or poor connection problem has been repaired.
- Perform the HVAC VERIFICATION TEST. Refer to STANDARD PROCEDURE .