Diagnostic Test

WARNING: This page is about a different car, the 2012 RAM Pickup and 2012 RAM Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.

CHECK FOR AN INTERMITTENT CONDITION
1. Turn the ignition on and open one of the front doors.
  NOTE:
  A front door must remain open whenever checking or erasing Amplifier DTC's.
2. With the scan tool, record and erase the Amplifier DTC's.
3. Cycle the ignition switch from on to off, wait five seconds and then back to on.
4. Turn the Radio on and set the volume to 20.
5. Adjust the speakers to the front and center.
6. With the scan tool, read the active Amplifier DTC's.
  Does the scan tool display active: B14C5-CHANNEL 11 AUDIO SPEAKER OUTPUT CIRCUIT HIGH?
  
  Yes
  - Go To 2.
  No
  - Test complete, the condition or conditions that originally set this DTC are not present at this time. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals and correct pin tension.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK FOR VOLTAGE ON THE (X304) RIGHT REAR SPEAKER (+) CIRCUIT

Fig 1: Measuring Voltage On Right Rear Speaker (+) Circuit
Courtesy of CHRYSLER GROUP, LLC
1. Turn the ignition off.
2. Disconnect the Amplifier C2 harness connector.
3. Disconnect the Right Rear Speaker harness connector.
4. Turn the ignition on.
5. Measure for voltage on the (X304) Right Rear Speaker (+) circuit and ground.
  Is there any voltage present?
  
  Yes
  - Repair the (X304) Right Rear Speaker (+) circuit for a short to voltage.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Go To 3.
CHECK FOR VOLTAGE ON THE (X394) RIGHT REAR SPEAKER (-) CIRCUIT

Fig 2: Measuring Voltage On Right Rear Speaker (-) Circuit
Courtesy of CHRYSLER GROUP, LLC
1. Measure for voltage on the (X394) Right Rear Speaker (-) circuit and ground.
  Is there any voltage present?
  
  Yes
  - Repair the (X394) Right Rear Speaker (-) circuit for a short to voltage.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Replace the Amplifier in accordance with the Service Information.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .