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Home >> Chrysler >> 2011 >> 300 C, RWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 104 (Communication - Non-DTC Based Diagnostics - 1500, 2500 & 3500) >> Diagnosis and Testing >> No Response From CCN (Cluster) >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2011 RAM Pickup. However, it is still accessible from the selected car via links, so may be relevant.
Possible Causes 
(A909) (A412) FUSED B(+) CIRCUITS OPEN OR SHORTED
(Z911) GROUND CIRCUITS OPEN
(F943) FUSED IGNITION RUN/START CONTROL OUTPUT CIRCUIT OPEN OR SHORTED
(D264) OR (D265) CAN INTERIOR BUS (125K) CIRCUIT OPEN
CLUSTER (CCN)


  1. TEST FOR INTERMITTENT CONDITION 
    NOTE:

    Check for any TSB(s) related to the condition. If a TSB applies, perform the procedure outlined in the TSB before continuing.

    1. Turn the ignition on.
      NOTE:

      Make sure the IOD fuse is installed and battery voltage is between 10.0 and 16.0 volts.

    2. With the scan tool, read the module status.
      NOTE:

      Check the TIPM for any active CAN hardware DTCs, perform DTC before proceeding.

      Does the scan tool indicate that the module is active on the bus?

      Yes 

      • The no response condition is not present at this time. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals, and correct pin tension.

      No 

      • Go To  2.
  2. CHECK THE (A909) AND (A412) FUSED B(+) CIRCUITS FOR AN OPEN OR SHORT 
    Fig 1: Using 12-volt Test Light Connected To Ground To Check Each And Fused B(+) Circuit
    GC0091300Courtesy of CHRYSLER LLC
    1. Turn the ignition off.
    2. Disconnect the Cluster C1 and C3 harness connectors.
    3. Using a 12-volt test light connected to ground, check the (A909) and (A412) Fused B(+) circuit.

      Does the test light illuminate brightly for each circuit?

      Yes 

      • Go To  3.

      No 

      • Repair the open or short in the Fused B(+) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  3. CHECK THE (Z911) GROUND CIRCUITS FOR AN OPEN 
    Fig 2: Using 12-volt Test Light Connected To 12-volts To Check Each Ground Circuit
    GC0091301Courtesy of CHRYSLER LLC
    1. Disconnect the Cluster C2 harness connector.
    2. Using a 12-volt test light connected to 12-volts, check the (Z911) Ground circuits.

      Does the test light illuminate brightly for each circuit?

      Yes 

      • Go To  4.

      No 

      • Repair the open in the (Z911) Ground circuit.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  4. CHECK THE (F943) FUSED IGNITION RUN/START CONTROL OUTPUT CIRCUIT FOR AN OPEN OR SHORT 
    Fig 3: Using 12-volt Test Light Connected To Ground To Check Fused Ignition Run/start Control Output Circuit
    GC0091302Courtesy of CHRYSLER LLC
    1. Turn the ignition on.
    2. Using a 12-volt test light connected to ground, check the (F943) Fused Ignition Run/Start Control Output circuit.

      Does the test light illuminate brightly?

      Yes 

      • Go To  5.

      No 

      • Repair the open or short in the (F943) Fused Ignition Run/Start Control Output circuit.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  5. CHECK THE (D265) AND (D264) CAN INTERIOR BUS (125K) CIRCUITS FOR AN OPEN 
    Fig 4: Measuring Resistance Of CAN Interior Bus (-)/(+) Circuit Between TIPM Harness Connector And Cluster C3 Harness Connector
    GC0091303Courtesy of CHRYSLER LLC
    1. Measure the resistance of the (D264) CAN Interior Bus (125K) (-) circuit between the TIPM C7 harness connector and the Cluster C3 harness connector.
    2. Measure the resistance of the (D265) CAN Interior Bus (125K) (+) circuit between the TIPM C7 harness connector and the Cluster C3 harness connector.

      Are the resistances below 5.0 Ohms?

      Yes 

      • Replace the Cluster in accordance with the Service Information. Refer to Removal .
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

      No 

      • Repair the open in the (D265) or (D264) CAN Interior Bus (125K) circuit.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .