Diagnostic Test

WARNING: This page is about a different car, the 2014 RAM 1500. However, it is still accessible from the selected car via links, so may be relevant.

VERIFY DTC IS ACTIVE

NOTE:

For vehicle communication problems, use the scan tool to refer to the Network Review Screen. The screen depicts a high level view of the vehicle network. Fault and problem areas appear in red. Selecting any of the network components allows access to the source of the problem.

Turn the ignition ON.
With the scan tool, read active DTCs.
Is this DTC active?

Yes
- Refer to BODY CONTROL MODULE (BCM) - DIAGNOSTIC CODE INDEX - 1500 article and perform the U0002-CAN C BUS OFF PERFORMANCE diagnostic procedure.
No
- Refer to DIAGNOSIS AND TESTING and perform the STORED LOST COMMUNICATION DTCs diagnostic procedure.