UCONNECT Access

WARNING: This page is about a different car, the 2014 RAM 1500. However, it is still accessible from the selected car via links, so may be relevant.

A Uconnect™ Access system is factory-installed optional equipment. The Uconnect™ Access system uses an embedded cellular connection and available subscription service packages to enable several mobile connectivity features. Vehicles equipped with the Uconnect™ Access system can be readily identified by two switch buttons on the inside rear view mirror identified with ASSIST and 9-1-1 labels.

To fully enable the Uconnect™ Access system, a Uconnect™ Access account must first be established by following the steps described in the Uconnect™ Access registration process at www.MoparOwnerConnect.com . Next, one of two optional subscription service packages must be selected. The two packages are:

Uconnect™ Access Assist Package - This package provides one touch 9-1-1 calling and roadside assistance calling features.
Uconnect™ Access Advantage Package - This package also includes the one touch 9-1-1 calling and roadside assistance calling features found in the Assist Package. In addition, this package provides features such as Bing™ hands-free search and voice-to-text hands-free text message dictation, both through the user's compatible, paired and enabled Bluetooth™ phone. Another feature of this package is remote vehicle services like remote Lock , Unlock and Start . The remote vehicle services can be activated through the user's compatible smart phone after the Uconnect™ Access Mobile smart phone app is installed on the smart phone. Download and installation of the Uconnect™ Access Mobile smart phone app can be done during the Uconnect™ Access registration process at www.MoparOwnerConnect.com or from the user's smart phone App storefront. The user can also activate the remote vehicle services feature from the Uconnect™ Access web portal.

NOTE:

A free trial period of the Uconnect™ Access Assist or Advantage subscription packages may be offered after successful completion of the Uconnect™ Access registration process.

The Uconnect™ Store Front is accessible from the appropriate Radio Receiver Module (RRM) (also known as the radio or the head unit) touch screen menu once the Uconnect™ Access registration process has been successfully completed. In the future, additional Uconnect™ Access compatible applications (also known as RRM apps) will be made available for purchase and download from the Uconnect™ Store Front.

The Uconnect™ Access system includes the following major components, which are described in further detail elsewhere in this service information:

Access Switches - In vehicles equipped with Uconnect™ Access, the inside rear view mirror also contains two integral push button switches and a Light Emitting Diode (LED) indicator located on the rearward-facing housing just below the center of the mirror glass for activation of the ASSIST and 9-1-1 features.
Bluetooth™ Antennas - Bluetooth™ antennas are internal and integral to the RRM.
Bluetooth™ Phone - A customer-supplied and paired Bluetooth™ smart phone is a required component of the Uconnect™ Access system to enable remote services.
Body Control Module - The Body Control Module (BCM) (also known as the Common Body Controller/CBC) is located on the upper left corner of the dash panel within the passenger compartment, where it is concealed behind the instrument panel to the left of the steering column and pedal support bracket. The BCM is the configuration master node for the vehicle. Refer to MODULE, BODY CONTROL, DESCRIPTION .
Combination Antenna - The Radio Receiver Module (RRM) (also known as the radio or the head unit) sends and receives cellular data through a roof-mounted combination antenna that also receives satellite audio and Global Positioning System (GPS) navigation signals. Refer to ANTENNA, SATELLITE, AUDIO, DESCRIPTION .
Electronic Vehicle Information Center Switch Pod - The Electronic Vehicle Information Center (EVIC) switch pod is located in the left horizontal spoke of the steering wheel. In addition to the EVIC switch buttons this switch pod contains the Voice Recognition (VR) switch button and the Phone switch button of the hands-free phone system. Refer to SWITCH, EVIC CONTROL, DESCRIPTION .
Microphones - Stereo microphones are integral to the inside rear view mirror in vehicles equipped with the hands-free phone system. These microphones are located on the top surface of the mirror housing, one to each side of center. Refer to MICROPHONE, DESCRIPTION .
Radio Frequency Hub Module - The Radio Frequency Hub Module (RFHM) (also known as the RF Hub) is a key component of the Uconnect™ Access remote vehicle services feature. The RFHM is located on the cab back panel within the passenger compartment beneath the back glass opening and concealed behind the cab back trim. Refer to MODULE, RADIO FREQUENCY (RF HUB), DESCRIPTION .
Radio Receiver Module - The Radio Receiver Module (RRM) (also known as the radio or the head unit) is located near the top of the instrument panel center stack area and is the primary component of the Uconnect™ Access system in this vehicle. The RRM includes a 213 millimeter (8.4 inch) color electronic touchscreen display, a microcontroller, a Bluetooth™ transceiver, a navigation module, flash memory and sophisticated Advanced Speech Recognition (ASR) input capability through Voice Recognition (VR) software. The ASR software includes many different available languages. Each vehicle is equipped with a list of available languages, which are made available from the factory based upon languages most commonly used for the market destination. Refer to RADIO, DESCRIPTION .
Uconnect™ Access Registration And Applications - Uconnect™ Access registration must be completed before individual RRM apps or Uconnect™ Access subscription packages can be purchased from the Uconnect™ Store Front. The Uconnect™ Access Mobile smart phone app must also be installed on the user's compatible smart phone for the remote vehicle services features to operate. Many additional Uconnect™ Access apps are under development for later release.

The RRM contains a microcontroller and programming that allows it to communicate with other electronic modules in the vehicle over the Controller Area Network - Interior High Speed (CAN-IHS) data bus. In vehicles equipped with Uconnect™ Access, the RRM also uses electronic message communication with other electronic modules in the vehicle over the CAN-C data bus. Refer to COMMUNICATION, DESCRIPTION .

The Uconnect™ Access system components cannot be adjusted or repaired. If any Uconnect™ Access system component is damaged or ineffective, that component must be replaced. The external combination antenna can be repaired separately from the RRM. The Uconnect™ Access system software is flash programmable through the Universal Serial Bus (USB) port.