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Home >> Chrysler >> 2011 >> 300 C, 4WD >> Repair and Diagnosis >> External Pages >> Different car >> Section 496 ((Passenger Door Module (PDM) - Electrical Diagnostics)) >> DTC Troubleshooting >> B1863-Passenger Window Position Sensor Power Supply Low >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2013 Dodge Avenger and 2013 Chrysler 200. However, it is still accessible from the selected car via links, so may be relevant.
  1. TEST FOR INTERMITTENT CONDITION 
    1. Turn the ignition on.
    2. With the scan tool, record and erase the DTCs.
    3. Operate the Passenger Window up and down several times.
    4. Wait 30 seconds.
    5. With the scan tool, read the DTCs.

      Does the scan tool display B1863-PASSENGER WINDOW POSITION SENSOR POWER SUPPLY LOW?

      Yes 

      • Go To  2

      No 

      • The conditions that caused this code to set are not present at this time. Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  2. WINDOW MOTOR OPEN OR SHORTED 
    Fig 1: Checking Window Motor Open Or Shorted
    GC0120308Courtesy of CHRYSLER GROUP, LLC
    1. Turn the ignition off.
    2. Disconnect the Passenger Window Motor connector.
    3. Turn the ignition on.
    4. Measure the voltage between ground and the (Q306) Passenger Window Hall Sensor Supply circuit.

      Is the voltage above 10.5.volts?

      Yes 

      • Replace the Window Motor in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Go To  3
  3. (Q306) PASSENGER WINDOW HALL SENSOR SUPPLY CIRCUIT SHORTED TO GROUND 
    Fig 2: Checking Passenger Window Hall Sensor Supply Circuit For Short To Ground
    GC0106484Courtesy of CHRYSLER GROUP, LLC
    1. Turn the ignition off.
    2. Disconnect the Passenger Door Module C2 connector.
    3. Measure the resistance between Ground and the (Q306) Passenger Window Hall Sensor Supply circuit.

      Is the resistance below 1, 000 Ohms?

      Yes 

      • Repair the (Q306) Passenger Window Hall Sensor Supply circuit for a short to ground.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Go To  4
  4. (Q306) PASSENGER WINDOW HALL SENSOR SUPPLY CIRCUIT OPEN 
    Fig 3: Checking Passenger Window Hall Sensor Supply Circuit For An Open
    GC0120309Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance of the (Q306) Passenger Window Hall Sensor Supply circuit between the Passenger Window Motor connector and the Passenger Door Module C2 connector.

      Is the resistance below 5.0 Ohms?

      No 

      • Repair the (Q306) Passenger Window Hall Sensor Supply circuit for an open.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      Yes 

      • Replace the Passenger Door Module in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .