Diagnostic Test

WARNING: This page is about a different car, the 2013 Dodge Avenger and 2013 Chrysler 200. However, it is still accessible from the selected car via links, so may be relevant.

TEST FOR INTERMITTENT CONDITION
1. Turn the ignition on.
2. With the scan tool, record and erase the DTCs.
3. Try to operate the Driver Window up and down several times.
4. Wait 30 seconds.
5. With the scan tool, read the DTCs.
  Does the scan tool display B1914-DRIVER WINDOW CONTROL 2 CIRCUIT LOW?
  
  Yes
  - Go To 2
  No
  - The conditions that caused this code to set are not present at this time. Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
WINDOW MOTOR SHORTED

Fig 1: Checking Window Motor For A Short
Courtesy of CHRYSLER GROUP, LLC
1. With the scan tool, erase the DTCs.
2. Turn the ignition off.
3. Disconnect the Driver Window Motor connector.
4. Turn the ignition on.
5. Operate the driver window switch up and down several times.
6. With the scan tool, read the DTCs.
  Does the scan tool display B1914-DRIVER WINDOW CONTROL 2 CIRCUIT LOW?
  
  No
  - Replace the Window Motor in accordance with service information.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  Yes
  - Go To 3
(Q321) DRIVER WINDOW EXPRESS DOWN DRIVER CIRCUIT SHORTED TO GROUND

Fig 2: Checking Driver Window Express Down Driver Circuit For Short To Ground
Courtesy of CHRYSLER GROUP, LLC
1. Turn the ignition off.
2. Disconnect the Driver Door Module C1 connector.
3. Measure the resistance between Ground and the (Q321) Driver Window Express Down Driver circuit.
  Is the resistance below 1, 000 Ohms?
  
  Yes
  - Repair the (Q321) Driver Window Express Down Driver circuit for a short to ground.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Go To 4
(Q321) DRIVER WINDOW EXPRESS DOWN DRIVER CIRCUIT SHORTED TO THE (Q311) DRIVER WINDOW EXPRESS UP DRIVER CIRCUIT

Fig 3: Checking Driver Window Express Down Driver Circuit For Short To Driver Window Express Up Driver Circuit
Courtesy of CHRYSLER GROUP, LLC
1. Measure the resistance between the (Q321) Driver Window Express Down Driver circuit and the (Q311) Driver Window Express Up Driver circuit.
  Is the resistance below 1, 000 Ohms?
  
  Yes
  - Repair the (Q321) Driver Window Express Down Driver circuit for a short to the (Q311) Driver Window Express Up Driver circuit.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Replace the Driver Door Module in accordance with the Service Information.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .