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Home >> Chrysler >> 2011 >> 300 C, 4WD >> Repair and Diagnosis >> External Pages >> Different car >> Section 364 (Communication - Non-DTC Based Diagnostics - 2500 Hd & 3500 Hd) >> Diagnosis And Testing >> No Response From MSM (Memory Seat Module) >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2013 RAM 3500 HD and 2013 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK IF THE MODULE IS ACTIVE ON THE BUS 
    NOTE:

    Check for any TSB(s) related to the condition. If a TSB applies, perform the procedure outlined in the TSB before continuing.

    1. Turn the ignition on.
      NOTE:

      Make sure the battery voltage is between 10.0 and 16.0 volts.

      NOTE:

      Check the fuse for the (A942) Fused B(+) circuit. If the fuse is open, make sure to check for a short to ground and repair as necessary before proceeding.

      NOTE:

      Check the BCM for any active CAN DTCs and perform the appropriate diagnostics before proceeding. Refer to DIAGNOSIS AND TESTING .

    2. With the scan tool, read the module status.

      Does the scan tool indicate that the module is active on the bus?

      Yes 

      No 

      • Go To  2
  2. CHECK THE (A942) FUSED B(+) CIRCUIT FOR AN OPEN 
    1. Turn the ignition off.
    2. Disconnect the Memory Seat Module C1 harness connector.
    3. Using a 12-volt test light connected to ground, check the (A942) Fused B(+) circuit in the Memory Seat Module C1 harness connector.
      NOTE:

      The test light must illuminate brightly. Compare the brightness to that of a direct connection to the battery.

      Does the test light illuminate brightly?

      Yes 

      • Go To  3

      No 

      • Repair the (A942) Fused B(+) circuit for an open or high resistance.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  3. CHECK THE (Z909) GROUND CIRCUIT FOR AN OPEN 
    1. Using a 12-volt test light connected to 12-volts, check the (Z909) Ground circuit in the Memory Seat Module C1 harness connector.

      Does the test light illuminate brightly?

      Yes 

      • Go To  4

      No 

      • Repair the (Z909) Ground circuit for an open or high resistance.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  4. CHECK THE (D165) AND (D166) CAN INTERIOR BUS CIRCUITS FOR AN OPEN 
    1. Disconnect the Star Can IHS Body C4 harness connector.
    2. Measure the resistance of the (D166) CAN IHS Bus (-) circuit between the Star Can IHS Body C4 harness connector and the Memory Seat Module C1 harness connector.
    3. Measure the resistance of the (D165) CAN IHS Bus (+) circuit between the Star Can IHS Body C4 harness connector and the Memory Seat Module C1 harness connector.

      Are the resistances below 5.0 Ohms?

      Yes 

      No 

      • Repair the (D165) or (D166) CAN IHS Bus circuit for an open or high resistance.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .