Diagnostic Test
WARNING: This page is about a different car, the 2017 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK FOR AN ACTIVE DTC
- Turn the ignition on. Attempt to start the vehicle.NOTE:
Move the shift lever through the different ranges back to park and try cranking several times.
- With the scan tool select View DTCs.NOTE:
If the DTC does not reset it may be necessary to test drive the vehicle.
Is the status Active for this DTC?
Yes
- Go To 2
No
- Perform the INTERMITTENT CONDITION diagnostic procedure. Refer to INTERMITTENT CONDITION .
- Turn the ignition on. Attempt to start the vehicle.
- CHECK FOR DTCS PRESENT IN THE TRANSMISSION CONTROL MODULE (TCM) NOTE:
If the scan tool is unable to communicate with the TCM, or if there are related communication DTCs present, perform the appropriate diagnostic procedure.
- Turn the ignition on.
- With the scan tool, select View DTCs in the TCM.
Are there any DTCs present in the TCM?
Yes
- Refer to DTC INDEX - 2500 HD and perform the appropriate diagnostic procedure.
No
- Go To 3
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all PCM harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Check for spread terminals and verify proper terminal tension.
Repair any conditions that are found.
- Connect all PCM harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Connect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Connect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Test drive or operate the vehicle in accordance with the when monitored and set conditions.
- With the scan tool, read DTCs.
Did the DTC return?
Yes
- Replace and program the Powertrain Control Module (PCM) in accordance with the Service Information. Refer to MODULE, POWERTRAIN CONTROL, REMOVAL .
- Perform the POWERTRAIN VERIFICATION TEST. Refer to POWERTRAIN VERIFICATION TEST .
No
- The wiring or poor connection problem has been repaired.
- Perform the POWERTRAIN VERIFICATION TEST. Refer to POWERTRAIN VERIFICATION TEST .