Diagnostic Test

WARNING: This page is about a different car, the 2012 RAM Pickup and 2012 RAM Cab & Chassis. However, it is still accessible from the selected car via links, so may be relevant.

CHECK THE DVD
1. Replace the problem DVD with a DVD formatted for the proper region.
2. Turn the Radio/DVD player on.
3. With the scan tool, read DTC's.
  Does the scan tool display active: B1424-IMPROPER DVD-WRONG REGION?
  
  Yes
  - Go To 2.
  No
  - Test Complete.
RADIO/DVD PLAYER
1. With the scan tool, verify the Radio/DVD player is programmed for the proper region.
2. With the scan tool, read DTC's.
  Does the scan tool display active: B1424-IMPROPER DVD-WRONG REGION?
  
  Yes
  - Eject the inoperative DVD and replace the Radio/DVD player in accordance with the Service Information. Refer to RADIO, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Test Complete.