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Home >> Chrysler >> 2011 >> 300 C, 4WD >> Repair and Diagnosis >> External Pages >> Different car >> Section 1241 (Communication - Non-DTC Based Diagnostics - 2500 Hd & 3500 Hd) >> Diagnosis And Testing >> Scan Tool Does Not Communicate With Can IHS >> Possible Causes - Scan Tool Does Not Communicate With Can IHS

Possible Causes - Scan Tool Does Not Communicate With Can IHS

WARNING: This page is about a different car, the 2016 RAM 3500 HD and 2016 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.

This diagnostic will not have Diagnostic Trouble Codes (DTCs) to assist in determining no scan tool communication with the vehicle.

Possible Causes
INOPERATIVE SCAN TOOL
DATA LINK CONNECTOR (DLC)
CAN IHS (+) BUS CIRCUIT OPEN, SHORTED OR HIGH RESISTANCE
CAN IHS (-) BUS CIRCUIT OPEN, SHORTED OR HIGH RESISTANCE
POOR TERMINAL CONTACT OR CONNECTOR CONNECTION(S)
STAR CONNECTOR
ANY MODULE ON THE CAN IHS BUS

NORMAL CAN IHS BUS CIRCUIT VOLTAGE TABLE 

CIRCUIT NORMAL VOLTAGE VALUES
CAN IHS BUS (-) 1.5 - 2.5 volts
CAN IHS BUS (+) 2.5 - 3.5 volts
Difference Between CAN IHS BUS (+) and CAN IHS BUS (-) 0.5 volt