Diagnostic Test

WARNING: This page is about a different car, the 2019 RAM 3500 HD and 2019 RAM 2500 HD. However, it is still accessible from the selected car via links, so may be relevant.

CHECK TRANSMISSION FLUID LEVEL AND CONDITION
1. Check the transmission fluid level and condition in accordance with the Service Information. Refer to STANDARD PROCEDURE .
  Is the transmission fluid at the correct level and in good condition?
  
  Yes
  - Go To 2.
  No
  - Correct the transmission fluid level or repair the cause of deteriorated transmission fluid.
  - Perform the TRANSMISSION VERIFICATION TEST. Refer to TRANSMISSION VERIFICATION TEST .
CHECK THE TRANSMISSION COOLING SYSTEM CONDITION
1. Inspect the transmission cooling system for damage and proper operation.
  Were any problems found?
  
  Yes
  - Repair the transmission cooling system.
  - Perform the TRANSMISSION VERIFICATION TEST. Refer to TRANSMISSION VERIFICATION TEST .
  No
  - Go To 3.
READ AND RECORD DTCS AND ENVIRONMENTAL DATA - ERASE DTCS AND CHECK FOR DTC TO RETURN
1. With the scan tool, read DTCs in all Electronic Control Units (ECUs) and record on the repair order.
2. With the scan tool, run a vehicle Scan Report, or record the Environmental Data related to the DTCs.
3. With the scan tool, erase all DTCs.
4. Turn the ignition off for a minimum of 10.0 seconds.
5. Turn the ignition on.
6. Using the recorded Environmental Data and the When Monitored Conditions above, operate the vehicle in the conditions that set the DTC.
7. With the scan tool, read DTCs.
Did the DTC return?

Yes
- Using the schematics as a guide, check the TCM connector and all related in-line connector terminals for corrosion, damage, or pushed out terminals. Pay particular attention to the power and ground circuits. If no problems are found, replace and program the TCM in accordance with the Service Information. Refer to MODULE, TRANSMISSION CONTROL (TCM), REMOVAL AND INSTALLATION .
- Perform the TRANSMISSION VERIFICATION TEST. Refer to TRANSMISSION VERIFICATION TEST .
No
- Go To 4
CHECK WIRING AND CONNECTORS
1. The conditions necessary to set the DTC are not present at this time.
2. Using the schematics as a guide, inspect the wiring and connectors specific to this circuit.
3. Wiggle the wires while checking for shorted and open circuits.
4. Check for any Service Bulletins that may apply.
  Were any problems found?
  
  Yes
  - Repair as necessary.
  - Perform the TRANSMISSION VERIFICATION TEST. Refer to TRANSMISSION VERIFICATION TEST .
  No
  - Test complete.