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Home >> Chrysler >> 2011 >> 300 Base, Gas >> Repair and Diagnosis >> External Pages >> Different car >> Section 181 ((Heating & Air Conditioning (MTC) - Electrical Diagnostics - 1500, 2500 & 3500)) >> DTC Troubleshooting >> B11C3-00-Front Mode Door 1 Travel Range Too Small >> Diagnostic Test

Diagnostic Test

WARNING: This page is about a different car, the 2012 RAM Pickup. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK FOR RELATED DTC's 
    1. Ignition on, engine not running.
    2. With the scan tool, read HVAC DTC's.

      Are there any Door Control - Circuit Open or Door Control - Performance or Incorrect Operation DTC's present?

      Yes 

      No 

      • Go To  2.
  2. CHECK IF DTC IS ACTIVE 
    1. Ignition on, engine not running.
    2. With the scan tool, read HVAC DTC's.

      Is this DTC active?

      Yes 

      • Go To  4.

      No 

      • Go To  3.
  3. PERFORM HVAC ACTUATOR CALIBRATION TEST 
    1. With the scan tool, perform the HVAC Actuator Calibration Test.

      Did this DTC change from Stored to Active while performing the HVAC Actuator Calibration Test?

      Yes 

      • Go To  4.

      No 

      • Go To  6.
  4. CHECK THE MODE DOOR 1 (PANEL/FLOOR) 
    1. Remove the Mode Door 1 (Panel/Floor) Actuator and check the Mode Door 1 (Panel/Floor) for binding and full travel.

      Were there any problems found?

      Yes 

      • Repair or replace the Mode Door 1 (Panel/Floor) as necessary in accordance with the Service Information.
      • Perform HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .

      No 

      • Go To  5.
  5. CHECK THE MODE DOOR 1 (PANEL/FLOOR) ACTUATOR 
    1. Replace the Mode Door 1 (Panel/Floor) Actuator in accordance with the Service Information.
    2. With the scan tool, erase HVAC DTC's and perform the HVAC Actuator Calibration Test.

      Did this DTC reset?

      Yes 

      • Replace and program the A/C Heater Control in accordance with the Service Information.
      • Perform HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .

      No 

  6. CHECK THE WIRING AND CONNECTORS 
    1. The conditions necessary to set the DTC are not present at this time.
    2. Using the schematics as a guide, inspect the wiring and connectors specific to this circuit.
    3. Check for an intermittent condition by inspecting the related wiring harness for chafed, pierced, pinched, partially broken wires.
    4. Check the connectors for broken, bent, pushed out, spread, corroded, or contaminated terminals.
    5. Wiggle the wiring and connectors while checking for shorted and open circuits.
    6. With the scan tool, check the Environmental Data to help identify the conditions in which the DTC was set.

      Were there any problems found?

      Yes 

      No 

      • Test complete.