Diagnosis and Testing: Video

WARNING: This page is about a different car, the 2010 Dodge Charger and 2010 Chrysler 300. However, it is still accessible from the selected car via links, so may be relevant.

VIDEO SYSTEM DIAGNOSIS

CONDITION	POSSIBLE CAUSES	CORRECTION
NO VIDEO (DVD PLAYER WILL NOT LOAD OR EJECT FROM RADIO)	1. Fuse inoperative.	1. Check fuses. Replace fuses if required.
-	2. Loose or damaged radio connector	2. Check for loose or corroded radio connector. Repair or replace as required.
-	3. Ground connection damaged	3. Check for continuity between radio and a known good ground. There should be continuity. Repair ground if required.
-	4. Radio damaged	4. Exchange or replace radio if required.
-	5. DVD damaged. NOTE: Avoid using CD's or DVD's that have adhesive type labels, as they may cause the disc to become jammed.	5. Insert known good DVD and test operation.
NO DISPLAY. AUDIO HEARD THROUGH SPEAKERS	1. Loose or damaged connectors	1. Check for loose or corroded radio connector. Check for loose or corroded video screen connector. Repair if required. Check for loose or damaged in-line connector.
-	2. Wiring damaged	2. With harness connected, check for video signal voltage at radio and at video screen harness. Place known good DVD into the radio. Place positive lead of voltmeter on video signal of the connector. Place negative lead on video ground. Readings should be between 0.1v to 2v dc.
-	3. Video screen damaged	3. Exchange or replace video screen if required.
WHITE DISPLAY	1. Low voltage	1. Check for battery voltage (9v-16v) at the radio. Display will be white if voltage drops below 6v.
-	2. Video screen damaged	2. Exchange or replace video screen if required.
DARK OR BRIGHT SPOTS ON SCREEN	1. Brightness setting requires adjustment.	1. Adjust brightness setting of video screen by pressing buttons on side of video screen until desired level is reached. Start with a black screen, then press button up 16-20 times. There are 64 total steps of brightness.
BRIGHT OR DARK DISPLAY	1. Video screen display pixel defect.	1. The acceptable level of dots on the screen is (green-1, red-2) or a total (green+red+blue+white+black) = 8. Replace or exchange video screen if necessary.
VIDEO SELECTIONS DO NOT APPEAR FULL SCREEN WIDTH	1. Aspect ratio is set incorrectly.	1. Using mode button, adjust until video appears correctly.
-	2. Some DVD's are two sided. One side is wide screen format and the other is full screen or there may be a wide screen or standard screen format on the disc.	2. Ensure that DVD is inserted correctly.
BUTTONS ON VIDEO SCREEN INOPERATIVE	1. Video screen damaged.	1. Place known good DVD into radio. Once image appears on video screen, press top button on side of video screen to adjust width of display. Press bottom buttons to adjust brightness. Once DVD menu appears on video screen, press middle button on video screen. Highlighted selection will begin to play. If any of the buttons do not function, replace or exchange video screen.