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Diagnosis And Testing - Audio

WARNING: This page is about a different car, the 2005 Dodge Stratus and 2005 Chrysler Sebring. However, it is still accessible from the selected car via links, so may be relevant.

Any diagnosis of the Audio system should begin with the use of the DRB III(R) diagnostic tool. For information on the use of the DRB III(R) , refer to the appropriate Diagnostic Service Manual. 

Refer to appropriate SYSTEM WIRING DIAGRAMS article. The wiring information includes wiring diagrams, proper wire and connector repair procedures, details of wire harness routing and retention, connector pin-out information and location views for the various wire harness connectors, splices and grounds.

WARNING: DISABLE THE AIRBAG SYSTEM BEFORE ATTEMPTING ANY STEERING WHEEL, STEERING COLUMN, SEAT BELT TENSIONER, SIDE AIRBAG, OR INSTRUMENT PANEL COMPONENT DIAGNOSIS OR SERVICE. DISCONNECT AND ISOLATE THE BATTERY NEGATIVE (GROUND) CABLE, THEN WAIT TWO MINUTES FOR THE AIRBAG SYSTEM CAPACITOR TO DISCHARGE BEFORE PERFORMING FURTHER DIAGNOSIS OR SERVICE. THIS IS THE ONLY SURE WAY TO DISABLE THE AIRBAG SYSTEM. FAILURE TO TAKE THE PROPER PRECAUTIONS COULD RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT AND POSSIBLE PERSONAL INJURY.
AUDIO SYSTEM DIAGNOSIS

CONDITION POSSIBLE CAUSES CORRECTION
NO AUDIO AT ALL SPEAKERS - RADIO DISPLAY AND CONTROLS ARE OPERATIONAL

1. Amplifier fuse faulty, if equipped.

1. Check and replace fuses, if required.

2. Radio faulty.

2. Refer to appropriate Diagnostic Service Manual.

3. Wiring to amplifier faulty, if equipped.

3. Verify radio on/off input to amplifier and verify battery and ground connections. Repair wiring as necessary.

4. Amplifier faulty, if equipped.

4. Replace amplifier.

NO AUDIO AT SOME SPEAKERS - RADIO DISPLAY AND CONTROLS ARE OPERATIONAL

1. Radio faulty.

1. Refer to appropriate Diagnostic Service Manual.

2. Speaker(s) faulty.

2. Refer to DIAGNOSIS AND TESTING - SPEAKER .

3. Wiring faulty between radio and speaker.

3. Check wiring for open or short, repair wiring as necessary.

4. Wiring faulty between radio and amplifier.

4. Refer to DIAGNOSIS AND TESTING - SPEAKER . Repair wiring as necessary.

5. Wiring faulty between amplifier and speaker.

5. Wiring faulty between amplifier and speaker.

6. Amplifier faulty.

6. Replace amplifier.

POOR AUDIO AT ALL SPEAKERS - RADIO DISPLAY AND CONTROLS ARE OPERATIONAL

1. Radio faulty.

1. Refer to appropriate Diagnostic Service Manual.

2. Power/ground wiring open or shorted.

2. Repair wiring as necessary.

3. Amplifier faulty.

3. Replace amplifier.

4. Power/ground wiring to amplifier open or shorted.

4. Repair wiring as necessary.

POOR AUDIO AT SOME SPEAKERS - RADIO DISPLAY AND CONTROLS ARE OPERATIONAL

1. Radio faulty.

1. Refer to appropriate Diagnostic Service Manual.

2. Speakers faulty.

2. Refer to DIAGNOSIS AND TESTING - SPEAKER .

3. Wiring faulty between radio and speaker.

3. Check wiring for open or short, repair wiring as necessary.

4. Wiring faulty between radio and amplifier.

4. Refer to DIAGNOSIS AND TESTING - SPEAKER . Repair wiring as necessary.

5. Wiring faulty between amplifier and speaker.

5. Wiring faulty between amplifier and speaker.

6. Amplifier faulty.

6. Replace amplifier.

SPEAKER BASS DISTORTION ("BUZZING")

1. Trim panel near speaker contacting speaker or installed incorrectly.

1. Ensure that trim pane l is installed correctly.

NO RADIO DISPLAY - AUDIO AND CONTROLS ARE OPERATIONAL

1. Radio faulty.

1. Refer to appropriate Diagnostic Service Manual.

NO RADIO DISPLAY - AUDIO AND CONTROLS ARE NOT OPERATIONAL

1. Fuse faulty.

1. Check radio fuse and Ignition-Off Draw (IOD) fuse in Junction Block (JB). Replace fuses, if required.

2. Radio connector faulty.

2. Check for loose or corroded radio connector. Repair, if required.

CLOCK WILL NOT KEEP SET TIME

1. Fuse faulty.

1. Check Ignition-Off Draw (IOD) fuse in the Junction Block (JB). Replace fuse, if required.

2. Radio connector faulty.

2. Check for loose or corroded radio connector. Repair, if required.

3. Wiring faulty.

3. Check for battery voltage at radio connector. Repair wiring, if required.

4. Radio faulty.

4. Refer to appropriate Diagnostic Service Manual.

POOR RADIO RECEPTION WITH KEY IN ACCESSORY OR IGNITION ON POSITION

1. Antenna faulty.

1. (Refer to ELECTRICAL/AUDIO/ANTENNA BODY & CABLE - DIAGNOSIS AND TESTING) .

2. Radio ground faulty.

2. Check for continuity between radio chassis and a known good ground. There should be continuity. Repair ground, if required.

3. Radio noise suppression faulty.

3. Repair or replace ground strap as necessary.

4. Radio faulty.

4. Refer to appropriate Diagnostic Service Manual.

NO/POOR TAPE OPERATION

1. Faulty tape.

1. Insert known good tape and test operation.

2. Foreign objects behind tape door.

2. Remove foreign objects and test operation.

3. Dirty cassette tape head.

3. Clean head with Mopar Cassette Head Cleaner.

4. Faulty tape deck.

4. Exchange or replace radio, if required.

NO COMPACT DISC OPERATION

1. Faulty CD.

1. Insert known good CD and test operation.

2. Foreign material on CD.

2. Clean CD and test operation.

3. Condensation on CD or optics.

3. Allow temperature of vehicle interior to stabilize and test operation.

4. Faulty CD player.

4. Refer to appropriate Diagnostic Service Manual.