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Home >> Chrysler >> 2001 >> Sebring LX, 2D Convertible >> Repair and Diagnosis >> External Pages >> Different car >> Section 40 (Simplified Wiring System (SWS) - Coupe) >> SWS Diagnosis >> Symptom Procedures >> INSPECTION PROCEDURE D-1: Power Window Relay: Power windows do not work at all. >> Diagnosis

INSPECTION PROCEDURE D-1: Power Window Relay: Power windows do not work at all.: Diagnosis

WARNING: This page is about a different car, the 2005 Dodge Stratus and 2005 Chrysler Sebring. However, it is still accessible from the selected car via links, so may be relevant.

Required Special Tools: 

  1. STEP 1. Check the power window relay. 
    TESTER CONNECTION SPECIFIED CONDITION CHART

    BATTERY VOLTAGE TESTER CONNECTION SPECIFIED CONDITION
    Not applied 4 - 5 Open circuit
    • Connect terminal No.1 to the positive battery terminal
    • Connect terminal No.3 to the negative battery terminal
    Less than 2 ohms

    Q: Is the power window relay in good condition? 

    YES  : Go to Step 2 < when using scan tool MB991502 > or Step 3 < when using a voltmeter >.

    NO:  Replace the power window relay. The power windows function should work now normally.

    Fig 1: Identifying Power Window Relay
    G04540925Courtesy of DAIMLERCHRYSLER CORPORATION
  2. STEP 2. Check the input signal (by using scan tool MB991502). 

    Check the input signals from the ignition switch (IG1).

    CAUTION: To prevent damage to scan tool MB991502, always turn the ignition switch to the "LOCK" (OFF) position before connecting or disconnecting scan tool MB991502.
    1. Connect scan tool MB991502 to the data link connector.
    2. Check that the tone alarm of scan tool MB991502 sounds when the input signal enters.

    Q: Does the tone alarm of scan tool MB991502 sound when the input signal enters? 

    YES  : Go to  Step 4.

    NO:  Scan tool MB991502 does not sound when the ignition switch is turned from "ACC" to "ON": Refer to INSPECTION PROCEDURE O-2 "THE IGNITION SWITCH (IG1) SIGNAL IS NOT SENT TO THE ETACS-ECU  ."

    Fig 2: Connecting Scan Tool MB991502 To Data Link Connector
    G04540926Courtesy of DAIMLERCHRYSLER CORPORATION
  3. STEP 3. Check the input signal (by using a voltmeter). 

    Check the input signals from the ignition switch (IG1).

    1. Use special tool MB991529 to connect a voltmeter between ground terminal 4 or 5 and ETACS-ECU terminal 9 of the data link connector.
    2. Check that the voltmeter indicator deflects once when the input signal enters.

    Q: Does the voltmeter indicator deflect? 

    YES  : Go to Step 4.

    NO:  The voltmeter needle does not fluctuate when the ignition switch is turned from "ACC" to "ON": Refer to INSPECTION PROCEDURE O-2 "THE IGNITION SWITCH (IG1) SIGNAL IS NOT SENT TO THE ETACS-ECU  ."

    Fig 3: Connecting Voltmeter Between Ground Terminal 4 And 5
    G04540927Courtesy of DAIMLERCHRYSLER CORPORATION
  4. STEP 4. Check the battery power supply circuit to the power window relay. Test at power window relay connector C-316. 
    1. Disconnect power window relay connector C-316 and measure the voltage available at the junction block side of the connector.
      Fig 4: Locating Power Window Relay Connector C-316
      G04540928Courtesy of DAIMLERCHRYSLER CORPORATION
    2. Measure the voltage between terminal 5 and ground.
      • The voltage should measure approximately 12 volts (battery positive voltage).

    Q: Is the measured voltage approximately 12 volts (battery positive voltage)? 

    YES  : Go to  Step 7.

    NO:  Go to Step 5.

    Fig 5: Measuring Voltage Between Terminal 5 And Ground
    G04540929Courtesy of DAIMLERCHRYSLER CORPORATION
  5. STEP 5. Check power window relay connector C-316 for loose, corroded or damaged terminals, or terminals pushed back in the connector. 

    Q: Is power window relay connector C-316 in good condition? 

    YES  : Go to Step 6.

    NO:  Repair or replace the damaged component(s). Refer to , HARNESS CONNECTOR INSPECTION . The power windows function should work now normally.

    Fig 6: Locating Power Window Relay Connector C-316
    G04540930Courtesy of DAIMLERCHRYSLER CORPORATION
  6. STEP 6. Check the wiring harness between power window relay connector C-316 (terminal 5) and fusible link (5). 
    Fig 7: Locating Fusible Link (5)
    G04540931Courtesy of DAIMLERCHRYSLER CORPORATION
    Fig 8: Identifying Power Window Relay Connector C-310 And C-316
    G04540932Courtesy of DAIMLERCHRYSLER CORPORATION
    NOTE: Also check junction block connector C-310 and intermediate connector C-209 for loose, corroded or damaged terminals, or terminals pushed back in the connectors. If junction block connector C-310 or intermediate connector C-209 is damaged, repair or replace the damaged component(s) as described in , HARNESS CONNECTOR INSPECTION .

    Q: Is the wiring harness between power window relay connector C-316 (terminal 5) and fusible link (5) in good condition? 

    YES  : No action is necessary and testing is complete.

    NO:  The wiring harness may be damaged or the connector(s) may have loose, corroded or damaged terminals, or terminals pushed back in the connector. Repair the wiring harness as necessary. The power windows function should work now normally.

    Fig 9: Identifying Intermediate Connector C-209
    G04540933Courtesy of DAIMLERCHRYSLER CORPORATION
  7. STEP 7. Check the ground circuit to the power window relay. Test at power window relay connector C-316. 
    1. Disconnect power window relay connector C-316 and measure the resistance available at the junction block side of the connector.
      Fig 10: Locating Power Window Relay Connector C-316
      G04540934Courtesy of DAIMLERCHRYSLER CORPORATION
    2. Measure the resistance value between terminal 3 and ground.
      • The resistance should be 2 ohms or less.

    Q: Is the measured resistance 2 ohms or less? 

    YES  : Go to  Step 10.

    NO:  Go to Step 8.

    Fig 11: Measuring Resistance Value Between Terminal 3 And Ground
    G04540935Courtesy of DAIMLERCHRYSLER CORPORATION
  8. STEP 8. Check power window relay connector C-316 for loose, corroded or damaged terminals, or terminals pushed back in the connector. 

    Q: Is power window relay connector C-316 in good condition? 

    YES  : Go to Step 9.

    NO:  Repair or replace the damaged component(s). Refer to , HARNESS CONNECTOR INSPECTION . The power windows function should work now normally.

    Fig 12: Locating Power Window Relay Connector C-316
    G04540936Courtesy of DAIMLERCHRYSLER CORPORATION
  9. STEP 9. Check the wiring harness between power window relay connector C-316 (terminal 3) and ground. 
    Fig 13: Identifying Power Window Relay Connector C-316 And Junction Block Connector C-308
    G04540937Courtesy of DAIMLERCHRYSLER CORPORATION
    NOTE: Also check junction block connector C-308 for loose, corroded or damaged terminals, or terminals pushed back in the connector. If junction block connector C-308 is damaged, repair or replace the damaged component(s) as described in , HARNESS CONNECTOR INSPECTION .

    Q: Is the wiring harness between power window relay connector C-316 (terminal 3) and ground in good condition? 

    YES  : No action is necessary and testing is complete.

    NO:  The wiring harness may be damaged or the connector(s) may have loose, corroded or damaged terminals, or terminals pushed back in the connector. Repair the wiring harness as necessary. The power windows function should work now normally.

  10. STEP 10. Check the ground circuit to the power window main switch. Test at power window main switch connector E-12. 
    1. Disconnect power window main switch connector E-12 and measure the resistance available at the harness side of the connector.
      Fig 14: Identifying Power Window Main Switch Connector E-12
      G04540938Courtesy of DAIMLERCHRYSLER CORPORATION
    2. Measure the resistance value between terminal 9 and ground.
      • The resistance should be 2 ohms or less.

    Q: Is the measured resistance 2 ohms or less? 

    YES  : Go to  Step 13.

    NO:  Go to Step 11.

    Fig 15: Measuring Resistance Value Between Terminal 9 And Ground
    G04540939Courtesy of DAIMLERCHRYSLER CORPORATION
  11. STEP 11. Check power window main switch connector E-12 for loose, corroded or damaged terminals, or terminals pushed back in the connector. 

    Q: Is power window main switch connector E-12 in good condition? 

    YES  : Go to Step 12.

    NO:  Repair or replace the damaged component(s). Refer to , HARNESS CONNECTOR INSPECTION . The power windows function should work now normally.

    Fig 16: Identifying Power Window Main Switch Connector E-12
    G04540940Courtesy of DAIMLERCHRYSLER CORPORATION
  12. STEP 12. Check the wiring harness between power window main switch E-12 (terminal 9) and ground. 
    Fig 17: Identifying Power Window Main Switch Connector E-12
    G04540941Courtesy of DAIMLERCHRYSLER CORPORATION
    NOTE: Also check intermediate connector C-211 for loose, corroded or damaged terminals, or terminals pushed back in the connectors. If intermediate connector C-211 is damaged, repair or replace the damaged component(s) as described in , HARNESS CONNECTOR INSPECTION .

    Q: Is the wiring harness between power window main switch connector E-12 (terminal 9) and ground in good condition? 

    YES  : No action is necessary and testing is complete.

    NO:  The wiring harness may be damaged or the connector(s) may have loose, corroded or damaged terminals, or terminals pushed back in the connector. Repair the wiring harness as necessary. The power windows function should work now normally.

    Fig 18: Identifying Intermediate Connector C-211
    G04540942Courtesy of DAIMLERCHRYSLER CORPORATION
  13. STEP 13. Check power window relay connector C-316 and ETACS-ECU connector C-319 for loose, corroded or damaged terminals, or terminals pushed back in the connector. 

    Q: Are power window relay connector C-316 and ETACS-ECU connector C-319 in good condition? 

    YES  : Go to Step 14.

    NO:  Repair or replace the damaged component(s). Refer to , HARNESS CONNECTOR INSPECTION . The power windows function should work now normally.

    Fig 19: Identifying Power Window Relay Connector C-316
    G04540943Courtesy of DAIMLERCHRYSLER CORPORATION
    Fig 20: Identifying ETACS-ECU Connector C-319
    G04540944Courtesy of DAIMLERCHRYSLER CORPORATION
  14. STEP 14. Check the battery power supply circuit to the power window main switch. Test at power window main switch connector E-12. 
    1. Disconnect power window main switch connector E-12 and measure the voltage available at the harness side of the connector.
    2. Turn the ignition switch to "ON" position.
      Fig 21: Identifying Power Window Main Switch Connector E-12
      G04540945Courtesy of DAIMLERCHRYSLER CORPORATION
    3. Measure the voltage between terminal 6 and ground.
      • The voltage should measure approximately 12 volts (battery positive voltage).

    Q: Is the measured voltage approximately 12 volts (battery positive voltage)? 

    YES  : Replace the power window main switch. The power windows function should work now normally.

    NO:  Go to Step 15.

    Fig 22: Measuring Voltage Between Terminal 6 And Ground
    G04540946Courtesy of DAIMLERCHRYSLER CORPORATION
  15. STEP 15. Check power window relay connector C-316 and power window main switch connector E-12 for loose, corroded or damaged terminals, or terminals pushed back in the connector. 

    Q: Are power window relay connector C-316 and power window main switch connector E-12 in good condition? 

    YES  : Go to Step 16.

    NO:  Repair or replace the damaged component(s). Refer to , HARNESS CONNECTOR INSPECTION . The power windows function should work now normally.

    Fig 23: Identifying Power Window Relay Connector C-316
    G04540947Courtesy of DAIMLERCHRYSLER CORPORATION
    Fig 24: Identifying Power Window Main Switch Connector E-12
    G04540948Courtesy of DAIMLERCHRYSLER CORPORATION
  16. STEP 16. Check the wiring harness between power window relay connector C-316 (terminal 4) and power window main switch connector E-12 (terminal 6). 
    Fig 25: Locating Power Window Relay Connector C-316
    G04540949Courtesy of DAIMLERCHRYSLER CORPORATION
    Fig 26: Locating Power Window Main Switch Connector E-12
    G04540950Courtesy of DAIMLERCHRYSLER CORPORATION
    NOTE: Also check intermediate connector C-211 and junction block connector C-311 for loose, corroded or damaged terminals, or terminals pushed back in the connectors. If intermediate connector C-211 or junction block connector C-311 is damaged, repair or replace the damaged component(s) as described in , HARNESS CONNECTOR INSPECTION .

    Q: Is the wiring harness between power window relay connector C-316 (terminal 4) and power window main switch connector E-12 (terminal 6) in good condition? 

    YES  : Replace the ETACS-ECU. The power windows function should work now normally.

    NO:  The wiring harness may be damaged or the connector(s) may have loose, corroded or damaged terminals, or terminals pushed back in the connector. Repair the wiring harness as necessary. The power windows function should work now normally.

    Fig 27: Identifying Intermediate Connector C-211
    G04540951Courtesy of DAIMLERCHRYSLER CORPORATION
    Fig 28: Identifying Junction Block Connector C-311
    G04540952Courtesy of DAIMLERCHRYSLER CORPORATION