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SWS Diagnostic Troubleshooting Strategy

WARNING: This page is about a different car, the 2005 Dodge Stratus and 2005 Chrysler Sebring. However, it is still accessible from the selected car via links, so may be relevant.

Use these steps to plan your diagnostic strategy. If you follow them carefully, you will be sure that you have exhausted most of the possible ways to find a SWS fault.

  1. Gather information about the problem from the customer.
  2. Verify that the condition described by the customer exists.
  3. Check the vehicle for any SWS DTC.
  4. If you cannot verify the condition and there are no SWS DTCs, the malfunction is intermittent. Refer to TO COPE WITH INTERMITTENT MALFUNCTION .
  5. If you can verify the condition but there are no SWS DTCs, or the system cannot communicate with the scan tool, refer to SYMPTOM CHART  .
  6. If there is a SWS DTC, perform the diagnostic procedures for the DTC. Refer to DIAGNOSTIC TROUBLE CODE CHART  .
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