Circuit/System Verification
Remove all objects from the charging pad before charging your mobile device. Objects, such as coins, keys, rings, paper clips, or cards, between the phone and charging pad will become very hot. On the rare occasion that the charging system does not detect an object, and the object gets wedged between the phone and charger, remove the phone and allow the object to cool before removing it from the charging pad, to prevent burns.
- Ignition - On / Vehicle - In Service Mode
- Verify the charging pad is clear of any wireless device.
Verify the function:Wireless Charging Indicator=Off
- If the indicator is On
Refer to: Circuit/System Testing
- Go to next step: If the indicator is Off
- If the indicator is On
- Install the special tool: <sptool><sptool-no>EL-51755</sptool-no><sptool-desc>Inductive Charging Test Tool</sptool-desc></sptool> @ Charging Pad/Pocket
Verify the function: Special Tools LED (Light Emitting Diode) = On
- If the tool is Off
Refer to: Circuit/System Testing
- Go to next step: If the tool is On
- If the tool is Off
- Verify the function: Wireless Charging Indicator = On
- If the indicator is Off
Refer to: Circuit/System Testing
- Go to next step: If the indicator is On
- If the indicator is Off
- All OK.
There is a charging coil located in the center of the Charging Pad/Pocket. The EL-51755 Inductive Charging Test Tool has a charging coil in the center of the tool. These coils must be aligned in order for the test tool to illuminate.
To complete successfully, the procedure may need to be repeated 5 times.Between each attempt, remove the tool and wait 3 s.
On a charging pad, align the EL-51755 Inductive Charging Test Tool against the alignment rib. In a pocket, insert the EL-51755 Inductive Charging Test Tool until it stops. For both the pad and pocket, ensure that the flat side (non-LED side) of the EL-51755 Inductive Charging Test Tool aligns against the flat charging surface.
The customer's device may not be compatible or is defective.