Diagnostic Aids
WARNING: This page is about a different car, the 2019 GMC Savana 3500, 2019 GMC Savana 2500, 2019 Chevrolet Express 3500, and 2019 Chevrolet Express 2500. However, it is still accessible from the selected car via links, so may be relevant.
It is common for reductant to crystallize over the nozzle of the reductant injector. The crystals will dissolve with use and the reductant injector will resume full functionality. The Reductant Quantity test may need to be performed multiple times to dissolve the crystallized reductant before diagnosing the reductant injector for performance issues.