Harsh, Soft, Delayed or Slipping Third, Fifth, or Reverse Gear

WARNING: This page is about a different car, the 2019 GMC Savana 3500, 2019 GMC Savana 2500, 2019 Chevrolet Express 3500, and 2019 Chevrolet Express 2500. However, it is still accessible from the selected car via links, so may be relevant.

Checks	Causes
NOTE: On cold days, approximately 32°F (0°C) or colder, the transmission is designed to shift differently. The transmission uses a warm-up mode shift schedule until the engine reaches normal operating temperature. While the transmission is in warm-up mode, it is normal for transmission upshifts to be delayed or held longer. This feature improves heater performance by giving quicker vehicle warm-ups.
A/Trans Fluid Pan Assembly (29)	Verify proper fluid level and condition, inspect transmission assembly for leaks.
Control Valve Upper Body Assembly (304)	Inspect for sticking, damaged, or worn 3-5-R regulator valve (336) and valve spring (326). Inspect for damaged or stuck #7 ball check valve.
Control Valve Lower Body Assembly (307)	Inspect for worn, damaged, or sticking clutch select solenoid valve 3 (352) and valve spring (353).
Control Solenoid (w/Body and TCM) Valve Assembly (314)	Pressure control solenoid 2 commanded/failed HIGH (off) or leaking - Perform solenoid valve assembly function test. Refer to Control Solenoid Valve and Transmission Control Module Assembly Solenoid Performance Test . Incorrect or inadequate adapt activity - Perform Reset Transmission Adapts procedure.
1-2-3-4 and 3-5-R Clutch Assembly (51)	Inspect for proper installation of 3-5-R clutch backing plate retaining ring (400). Inspect for worn, damaged, or leaking clutch bearing seal assembly (428). Inspect for damaged or worn 3-5-R clutch plates (401 - 404). Inspect for damaged 3-5-R clutch piston (421), apply ring (405), and spring (420). Inspect 3-5 reverse clutch housing for cracked weld. Inspect for cut, worn, or damaged 3-5-R clutch piston dam O-ring seal (418), inner seal (419), and outer seal (422). Inspect for improper selective 3-5-R clutch backing plate retaining ring (400).
A/Trans Fluid Pump Cover Assembly (219)	Inspect for damaged, stuck, sticky pressure regulator valve (233) and springs (234 and 235). Inspect for damaged, stuck, sticky isolator valve (236) and sleeve (237).
A/Trans Fluid Pump (Transfer) Seal Assembly (19)	Inspect for damage or leaks.