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Home >> Chevrolet >> 2020 >> Express 2500 LS, 6.0L Eng VIN G >> Repair and Diagnosis >> External Pages >> Different car >> Section 43 (Suspension General Diagnosis) >> Diagnostic Information and Procedures >> Suspension Strut and Shock Absorber Testing - On Vehicle

Suspension Strut and Shock Absorber Testing - On Vehicle

WARNING: This page is about a different car, the 2019 GMC Savana 3500, 2019 GMC Savana 2500, 2019 Chevrolet Express 3500, and 2019 Chevrolet Express 2500. However, it is still accessible from the selected car via links, so may be relevant.
Step Action Yes No
1 Did you review the General Description and perform the necessary inspections? Go to Step 2  Go to Symptoms - Suspension General Diagnosis 
2 Verify that the customer's concern is present.
Does the vehicle operate normally?		 System OK Go to Step 3 
3
IMPORTANT:

A light film of oil on the top portion of the shock reservoir is normal.

Inspect each strut or shock absorber for external fluid leakage.Is a strut or shock absorber leaking?		 Go to Step 5  Go to Step 4 
4
  1. Use your hands in order to lift up and push down each corner of the vehicle 3 times.
  2. Remove your hands from the vehicle.
  3. Locate a shock or strut that exceeds 2 cycles.
Did you locate a shock or strut that exceeds 2 cycles?		 Go to Step 5  Go to Step 6 
5
IMPORTANT:

Inspect the vehicle trim height in order to correct any possible causes of shock/strut failures. Refer to Trim Height Inspection .

Replace the strut or shock absorber. Refer to Shock Absorber Replacement , for the front suspension or Shock Absorber Replacement for the rear suspension.Did you complete the repair?		 Go to Step 6  -
6 Operate the vehicle in order to verify the repair.
Did you correct the condition?		 System OK Go to Step 3 
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