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Home >> Chevrolet >> 2016 >> Suburban 3500 HD LT >> Repair and Diagnosis >> Transmission >> Transfer Case >> Transfer Case - Mp 3023/3024 (NQH) - Diagnostic Information And Procedures >> Diagnostic Information and Procedures >> DTC C0387: Unable to Complete Shift >> Circuit/System Description

Circuit/System Description

The A16 Transfer Case Motor, also known as the transfer case range actuator, is a bi-directional, permanent magnet, DC motor. When energized, through the transfer case clockwise circuit or transfer case counter-clockwise circuit, the ground is provided by the opposing motor control circuit which becomes grounded through the transfer case control module ground circuit. The transfer case range actuator, through a series of gears, rotates the transfer case control actuator shaft which moves the transfer case two/four wheel drive actuator cam and transfer case high/low shift fork in order to shift the transfer case between the following modes or ranges:

If the shift lever detent shaft were to bind, or there was a mechanical failure, or the transfer case clockwise circuit and the transfer case counter-clockwise circuit were shorted together, the shift would not be completed. This will cause the DTC to set in order to protect system components from damage.