Looseness in Steering Column

WARNING: This page is about a different car, the 2015 Chevrolet Trax and 2015 Buick Encore. However, it is still accessible from the selected car via links, so may be relevant.

Step	Action	Yes	No
1	Did you review the Steering Wheel and Column Description and Operation and perform the necessary inspections?	Go to Step 2	Go to Symptoms - Steering Wheel and Column
2	Verify that the steering column is loose. Is the steering column loose?	Go to Step 3	System OK
3	Inspect the steering column mounting features for the following conditions. The steering column mounting fasteners are loose. The steering column mounting features are sheared. Are the steering column mounting features loose or sheared?	Go to Step 5	Go to Step 4
4	Inspect the upper and/or lower bearings for looseness. Are any of the bearings worn or loose?	Go to Step 6	Go to Step 7
5	NOTE: If the steering column mounting features are damaged or sheared, replace the steering column. Refer to Steering Column Replacement (Mexico, N40) Steering Column Replacement (Canada, NJ1) Steering Column Replacement (United States, NJ1) . Tighten the steering column mounting fasteners to specification. Refer to Fastener Specifications .Did you complete the repair?	Go to Step 7	-
6	NOTE: If the steering column upper and/or lower bearings are not serviceable, replace the steering column. Refer to Steering Column Replacement (Mexico, N40) Steering Column Replacement (Canada, NJ1) Steering Column Replacement (United States, NJ1) . Replace the upper and/or lower bearings, if serviceable.Did you complete the repair?	Go to Step 7	-
7	Operate the steering column in order to verify the repair. Did you correct the condition?	System OK	Go to Step 3