Conditions for Setting the DTC
WARNING: This page is about a different car, the 2016 GMC Acadia, 2016 Chevrolet Traverse, and 2016 Buick Enclave. However, it is still accessible from the selected car via links, so may be relevant.
B396B 01
The liftgate module detects a short to voltage in the liftgate clutch engage control circuit or the liftgate clutch disengage control circuit.
B396B 02
The liftgate module detects a short to ground in the liftgate clutch engage control circuit or the liftgate clutch disengage control circuit.
B396B 04
The liftgate module detects an open/high resistance in the liftgate clutch engage control circuit or the liftgate clutch disengage control circuit.