Conditions for Clearing the DTC

The DTC becomes history when the fault is no longer present.
A history DTC clears after 100 consecutive ignition cycles when the condition for the malfunction is no longer present.
The BCM receives the clear code command from the scan tool.

DTC B2964

Step	Action	Yes	No
Schematic Reference: Audible Warnings Schematics
1	Did you perform the Audible Warnings Diagnostic System Check?	Go to Step 2	Go to Diagnostic System Check - Audible Warnings
2	Install a scan tool. Turn the ignition ON, with the engine OFF. With the scan tool, observe the Key in Ignition parameter in the Body Control Module Inputs data list. Does the Key in Ignition parameter display Active?	Go to Step 3	Go to Step 5
3	Turn OFF the ignition. Disconnect the BCM connector C3. Connect a test lamp between the ignition 0 voltage circuit and a good ground. Does the test lamp illuminate?	Go to Step 4	Go to Step 8
4	Test the ignition 0 voltage circuit for a short to voltage. Refer to Circuit Testing and to Wiring Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 11	Go to Step 7
5	Test the key in ignition switch signal circuit for an open, a high resistance, or a short to voltage. Refer to Circuit Testing and to Wiring Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 11	Go to Step 6
6	Test the ground circuit of the ignition key alarm switch for an open or a high resistance. Refer to Circuit Testing and to Wiring Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 11	Go to Step 7
7	Inspect for poor connections at the harness connector of the ignition switch. Refer to Testing for Intermittent Conditions and Poor Connections and to Connector Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 11	Go to Step 9
8	Inspect for poor connections at the harness connector of the BCM. Refer to Testing for Intermittent Conditions and Poor Connections and to Connector Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 11	Go to Step 10
9	Replace the ignition switch. Refer to Ignition Switch Replacement . Did you complete the replacement?	Go to Step 11	-
10	IMPORTANT: Program the replacement BCM. Replace the BCM. Refer to Body Control Module Replacement in Body Control Systems.Did you complete the replacement?	Go to Step 11	-
11	Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC. Does the DTC reset?	Go to Step 2	System OK