Diagnostic Aids

WARNING: This page is about a different car, the 2007 Saturn Vue. However, it is still accessible from the selected car via links, so may be relevant.

Inspect wiring harness for damage.
Inspect for broken or chaffed insulation.
If fault is suspected to be intermittent, wiggling harness wiring may help in locating fault.

DTC B3713

Step	Action	Yes	No
Schematic Reference: Wiper/Washer Schematics Connector End View Reference: Master Electrical Component List
1	Did you perform the Diagnostic System Check - Vehicle?	Go to Step 2	Go to Diagnostic System Check - Vehicle
2	Turn ON the ignition, with the engine OFF. With a scan tool, observe the rear washer motor input in the body control module (BCM) wiper/washer data list, while cycling the rear washer switch. Does the scan tool indicate the correct washer pump status, ON/OFF?	Go to Diagnostifc Aids for this test	Go to Step 3
3	Turn OFF the ignition. Disconnect the windshield wiper washer switch. Turn ON the ignition, with the engine OFF. With a scan tool, observe the rear washer motor input. Does the scan tool indicate the switch is OFF?	Go to Step 4	Go to Step 5
4	Using a fused jumper, jumper the windshield wiper washer switch power circuit to the front washer switch circuit and jumper the rear window washer switch circuit to the windshield wiper washer switch ground circuit at the wiper switch harness connector. Does the washer pump motor run?	Go to Step 7	Go to Step 6
5	Turn OFF the ignition. Disconnect the BCM connector C2. Turn ON the ignition, with the engine OFF. Test the front washer switch circuit and the rear washer switch circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition?	Go to Step 9	Go to Step 8
6	Repair an open in the rear window washer switch circuit or the windshield wiper washer switch ground circuit. Refer to Circuit Testing and Wiring Repairs . Did you complete the repair?	Go to Step 9	-
7	Replace the windshield wiper washer switch. Refer to Turn Signal Multifunction Switch Replacement . Did you complete the replacement?	Go to Step 9	-
8	Replace the BCM. Refer to Control Module References for replacement, setup, and programming. Did you complete the replacement?	Go to Step 9	-
9	Use the scan tool to clear the DTCs. Operate the vehicle within the conditions for running the DTC, as specified in the supporting text. Does the DTC reset?	Go to Step 2	System OK