Diagnostic Aids
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2002 GMC Yukon XL, 2002 GMC Yukon, 2002 Chevrolet Tahoe, 2002 Chevrolet Suburban, and 2002 Cadillac Escalade EXT. However, it is still accessible from the selected car via links, so may be relevant.
- If the vehicle has not been reconfigured correctly or configured at all, the system may not enter and cycle through each of the power states correctly.
- In the event the OnStar® system loses, or is temporarily removed from battery power, the sleep cycle will not begin until the vehicle passes into an open outside area where a GPS signal can be acquired, providing a reference for time.
OnStar Battery Consumption Test
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: OnStar Schematics | ||||
| 1 | Did you perform the Battery Electrical Drain/Parasitic Load Test? | - | Go to Step 2 | Go to BATTERY ELECTRICAL DRAIN/PARASITIC LOAD TEST |
| 2 |
IMPORTANT:
It is important to have the vehicle in an open outside area where a cellular call can be successfully placed and GPS data can be received from satellites. It is also necessary to inform the OnStar® Call Center advisor that this call is for vehicle diagnostic purposes.
|
- | Go to Step 4 | Go to Step 3 |
| 3 | Ask the OnStar® Call Center advisor to perform a Reconfiguration on the vehicle. Was the Reconfiguration successful? |
- | Perform the Battery Electrical Drain/Parasitic Load test to verify whether the condition has been corrected by the Reconfiguration | Ask the OnStar® Call Center Advisor why the Reconfiguration was not successful and contact the General Motors Technical Assistance Center |
| 4 | Ask the OnStar® Call Center advisor if they have received GPS data. Has the OnStar® Call Center advisor received GPS data? |
- | Go to Step 5 | Go to Global Positioning System (GPS) Data Not Current or Inaccurate |
| 5 |
|
350mA | Go to Step 8 | Go to Step 6 |
| 6 |
|
300mA | Go to Step 8 | Go to Step 7 |
| 7 | Is the minimum current draw greater that the specified value? | .7mA | Go to Step 8 | Go to Step 9 |
| 8 |
IMPORTANT:
Perform the OnStar® setup procedure. Replace the VCU. Refer to OnStar Vehicle Communication Unit (VCU) Replacement . Did you complete the replacement? |
- | Go to Step 10 | - |
| 9 |
IMPORTANT:
Perform the OnStar® setup procedure. Replace the VIU. Refer to OnStar Vehicle Interface Unit (VIU) Replacement . Did you complete the replacement? |
- | Go to Step 10 | - |
| 10 | Perform the Battery Electrical Drain/Parasitic Load test in order to verify the repair. Did you correct the condition? |
- | System OK | Go to Step 2 |