Vehicle-to-Vehicle Diagnostic Comparison.
WARNING: This page is about a different car, the 2002 Pontiac Montana, 2002 Oldsmobile Silhouette, and 2002 Chevrolet Venture. However, it is still accessible from the selected car via links, so may be relevant.
Comparing the customer's vehicle to a KNOWN GOOD vehicle that is essentially identical will help determine if the customer's concern may be characteristic of a vehicle design. To arrive at a valid conclusion, the comparison must be performed under the same conditions, using the same criteria, on a vehicle that has the same option content as the customer's vehicle.
The comparison vehicle must match the customer's vehicle in the following areas:
- Year
- Make
- Model
- Body style
- Powertrain configuration
- Driveline configuration
- Final drive ratio
- Tire/wheel size and type
- Suspension package
- Trailering package
- GVW rating
- Performance options
- Luxury options