Proactive Alerts List
WARNING: This page is about a different car, the 2022 Cadillac CT4. However, it is still accessible from the selected car via links, so may be relevant.
This master list includes all applicable Proactive Alert Identifiers in alphanumeric order.
Proactive alert identifiers are stored in the K73 Telematics Communication Interface Module and can only be cleared using a scan tool.
NOTE:
If the concern is still present after following the steps for Diagnostics in any of the Proactive Alert Identifiers, contact GM TAC for further assistance. The GM TAC Agent will arrange for the stuck Proactive Alert to be cleared from OnStar Back Office.
| Proactive Alert Service Message | Diagnostic Procedure |
|---|---|
| SAC001 | 12 V Starting and Charging- Proactive Alert Identifier SAC001 |
| SAC002 | 12 V Starting and Charging- Proactive Alert Identifier SAC002 |
| SAC003 | 12 V Starting and Charging- Proactive Alert Identifier SAC003 |
| SAC004 | 12 V Starting and Charging- Proactive Alert Identifier SAC004 |
| SAC005 | 12 V Starting and Charging- Proactive Alert Identifier SAC005 |