Suspension Strut and Shock Absorber Testing - On Vehicle

WARNING: This page is about a different car, the 2022 Cadillac CT4. However, it is still accessible from the selected car via links, so may be relevant.

Step	Action	Yes	No
1	Did you review the General Diagnosis Symptoms and perform the necessary inspections?	Go to Step 2	Go to Symptoms - Suspension General Diagnosis
2	Verify that the customer's concern is present. Does the vehicle operate normally?	System OK	Go to Step 3
3	IMPORTANT: A light film of oil on the top portion of the shock reservoir is normal. Inspect each strut or shock absorber for external fluid leakage.Is a strut or shock absorber leaking?	Go to Step 5	Go to Step 4
4	Use your hands to lift up and push down each corner of the vehicle 3 times. Remove your hands from the vehicle. Locate a shock or strut that exceeds 2 cycles. Did you locate shock or strut that exceeds 2 cycles?	Go to Step 5	Go to Step 6
5	IMPORTANT: Inspect the vehicle trim height in order to correct any possible causes of shock/strut failures. Trim Height Inspection . Replace the strut or shock absorber. Strut, Strut Component, or Spring Replacement (without F55) , or Strut, Strut Component, or Spring Replacement (with F55) Rear Shock Absorber Replacement (FE3, FE4 with F55) , or Rear Shock Absorber Replacement (FE2, FE3 without F55) Did you complete the repair?	Go to Step 6	-
6	Operate the vehicle to verify the repair. Did you correct the condition?	System OK	Go to Step 3