Memory Steer
WARNING: This page is about a different car, the 2022 Cadillac CT4. However, it is still accessible from the selected car via links, so may be relevant.
| Step |
Action |
Yes |
No |
| DEFINITION: The steering wheel does not return to center after completing a turn. |
| 1 |
Did you review the Suspension General Diagnosis Symptoms and perform the necessary inspections? |
Go to Step 2 |
Go to Symptoms - Suspension General Diagnosis |
| 2 |
Verify that memory steer is present.
Does the system operate normally? |
System OK |
Go to Step 3 |
| 3 |
Ensure that all of the tires are inflated to the correct pressure.
Has the inspection/adjustment been performed? |
Go to Step 4 |
- |
| 4 |
- Inspect the suspension system for worn or damaged components.
- Repair as necessary.
- Road test the vehicle in order to verify the customer complaint.
Does the vehicle still exhibit memory steer? |
Go to Step 5 |
System OK |
| 5 |
- Raise and support the vehicle. Lifting and Jacking the Vehicle
- Disconnect both of the outer tie rod ends from the steering knuckles. Steering Linkage Outer Tie Rod Replacement
- Use your hands in order to move the steering gear linkage to check for a binding condition.
Is the power steering gear linkage abnormally difficult to move? |
Go to Step 9 |
Go to Step 6 |
| 6 |
Use your hands in order to rotate the steering knuckle/ball joints.
Are the steering knuckle/ball joints abnormally difficult to rotate? |
Go to Step 7 |
Go to Step 8 |
| 7 |
Replace the appropriate component with the binding ball joint.
- Front Lower Control Front Link Replacement (FE2, FE3, RWD)
, or Front Lower Control Front Link Replacement (AWD)
, or Front Lower Control Front Link Replacement (FE4, RWD)
- Front Lower Control Rear Link Replacement (RWD)
, or Front Lower Control Rear Link Replacement (AWD)
- Steering Knuckle Replacement (RWD, with JE5)
, or Steering Knuckle Replacement (AWD, with J55)
, or Steering Knuckle Replacement (AWD, with JE5)
, or Steering Knuckle Replacement (RWD, with J6G)
Did you complete the repair? |
Go to Step 8 |
Go to Step 8 |
| 8 |
- Rotate the steering wheel ONE revolution in either direction.
- Rotate the steering wheel back to the original position.
Was the steering wheel abnormally difficult to rotate in either direction? |
Go to Step 9 |
Go to Step 12 |
| 9 |
- Disconnect the intermediate shaft.
NOTE:
Do NOT rotate the steering wheel more than one complete revolution.
- Note the position of the steering wheel and rotate the steering wheel ONE revolution in either direction.
- Rotate the steering wheel back to the original position as previously noted.
Was the steering wheel abnormally difficult to rotate in either direction? |
Go to Step 10 |
Go to Step 11 |
| 10 |
Replace the steering column. Steering Column Replacement (with N37)
, or Steering Column Replacement (with N38)
Did you complete the repair? |
Go to Step 13 |
- |
| 11 |
- Replace the steering gear. Electric Belt Drive Rack and Pinion Steering Gear Replacement (AWD)
, or Electric Belt Drive Rack and Pinion Steering Gear Replacement (RWD without Blackwing)
, or Electric Belt Drive Rack and Pinion Steering Gear Replacement (with Blackwing)
- Road test the vehicle in order to verify the customer complaint.
Did you complete the repair? |
Go to Step 12 |
- |
| 12 |
- Check for proper wheel alignment and adjust as necessary. Wheel Alignment Measurement
- Road test the vehicle in order to verify the customer complaint.
Did you complete the repair? |
Go to Step 13 |
- |
| 13 |
Operate the vehicle in order to verify the repair.
Did you correct the condition? |
System OK |
Go to Step 3 |