Circuit/System Verification
WARNING: This page is about a different car, the 2022 Cadillac CT4. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer has the Proactive Alert SAC003 from OnStar, or by using the Scan Tool "Vehicle Diagnostics" - "Vehicle Proactive Alerts", or Service Workbench Alerts
- If Proactive Alert SAC003 is present.
Refer to Battery Inspection/Test , and Battery Charging
- If Proactive Alert SAC003 is present.
- Clear the Proactive Alert Using the Scan Tool "Vehicle Diagnostics" - "Vehicle Proactive Alerts".
- Go to next step: If Proactive Alert SAC003 is not present.
- All Ok.
NOTE:
If the concern is still present after following the steps for Diagnostics in any of the Proactive Alert Identifiers, contact GM TAC for further assistance. The GM TAC Agent will arrange for the stuck Proactive Alert to be cleared from OnStar Back Office.
NOTE:
If Battery replacement is performed under Warranty a Warranty Code from the EL-50313 Midtronics GR8 or EL-52800 Exteq DCBS Battery Tester/Charger IS required.