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Home >> Cadillac >> 2021 >> CT4 Sport, 4WD >> Repair and Diagnosis >> External Pages >> Different car >> Section 135 (12 V Starting And Charging - Diagnostic Information And Procedures) >> Diagnostic Information and Procedures >> Proactive Alert Identifier SAC001 >> Circuit/System Verification

Circuit/System Verification

WARNING: This page is about a different car, the 2022 Cadillac CT4. However, it is still accessible from the selected car via links, so may be relevant.
    NOTE:

    If the concern is still present after following the steps for Diagnostics in any of the Proactive Alert Identifiers, contact GM TAC for further assistance. The GM TAC Agent will arrange for the stuck Proactive Alert to be cleared from OnStar Back Office.

    NOTE:

    No Diagnosis Time for Battery charging and testing is allowed. Battery charging and testing is NOT required.

  1. Verify the customer has the Proactive Alert SAC001 from OnStar, or by using the scan tool "Vehicle Diagnostics" - "Vehicle Proactive Alerts", or Service Workbench Alerts.
  2. Clear the Proactive Alert using the scan tool "Vehicle Diagnostics" - "Vehicle Proactive Alerts".
    • Go to next step: If Proactive Alert SAC001 is not present. 
  3. All Ok.