Circuit/System Verification
Remove all objects from the charging pad before charging your mobile device. Objects, such as coins, keys, rings, paper clips, or cards, between the phone and charging pad will become very hot. On the rare occasion that the charging system does not detect an object, and the object gets wedged between the phone and charger, remove the phone and allow the object to cool before removing it from the charging pad, to prevent burns.
- Ignition ON.
- Verify there are no communication DTCs set.
- If there are DTCs set
- Go to next step: If there are no DTCs set
- Install the special tool: EL-51755 - UPD Adapter fitted to the EL-51755 Inductive Charging Test Tool on the Charging Pad/Pocket, keeping it centered.
- Verify the Special Tools LED is on.
- If the LED is off
Refer to: Circuit/System Testing
- Go to next step: If the LED is on
- If the LED is off
- A fault is not currently present and may be an intermittent condition.
There is a charging coil located in the center of the Charging Pad/Pocket. The EL-51755 Inductive Charging Test Tool has a charging coil in the center of the tool. These coils must be aligned in order for the test tool to illuminate.
To complete successfully, the procedure may need to be repeated 5 times. Between each attempt, remove the tool and wait 2 s.
The customer's device may not be compatible or is defective.