Conditions for Setting the DTC
WARNING: This page is about a different car, the 2017 GMC Yukon XL, 2017 GMC Yukon, 2017 Chevrolet Tahoe, 2017 Chevrolet Suburban 3500 HD, and 2017 Chevrolet Suburban. However, it is still accessible from the selected car via links, so may be relevant.
P0796
The Transmission Control Module has detected an incorrect gear ratio or neutral condition when the low and reverse clutch and the 4-5-6 clutch is commanded ON. This condition must occur 3 times.
P0797
The Transmission Control Module has detected an incorrect gear ratio change when the low and reverse clutch and the 4-5-6 clutch is commanded OFF during a shift or when 4th gear ratio is detected in 1st gear. This condition must occur 3 times.